Configuring authenticated access

Configuring authenticated access

When you have configured authentication servers, users, and user groups, you are ready to configure security policies and certain types of VPNs to require user authentication.

This section describes:

  • Authentication timeout
  • Password policy
  • Authentication protocols
  • Authentication in Captive Portals
  • Authentication in security policies
  • VPN authentication

 

Authentication timeout

An important feature of the security provided by authentication is that it is temporary—a user must re- authenticate after logging out. Also if a user is logged on and authenticated for an extended period of time, it is a good policy to have them re-authenticate at set periods. This ensures a user’s session is cannot be spoofed and used maliciously for extended periods of time — re-authentication will cut any spoof attempts short. Shorter timeout values are more secure.

 

Security authentication timeout

You set the security user authentication timeout to control how long an authenticated connection can be idle before the user must authenticate again. The maximum timeout is 1440 minutes (24 hours).

To set the security authentication timeout – web-based manager:

1. Go to User & Device > Authentication > Settings.

2. Enter the Authentication Timeout value in minutes.

The default authentication timeout is 5 minutes.

3. Select Apply.

 

SSL VPN authentication timeout

You set the SSL VPN user authentication timeout (Idle Timeout) to control how long an authenticated connection can be idle before the user must authenticate again. The maximum timeout is 259 200 seconds. The default timeout is 300 seconds.

 

To set the SSL VPN authentication timeout – web-based manager:

1. Go to VPN > SSL > Settings.

2. Under Idle Logout, make sure that Logout users when inactive for specified period is enabled and enter the Inactive For value (seconds).

3. Select Apply.


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Managing Guest Access

Managing Guest Access

Visitors to your premises might need user accounts on your network for the duration of their stay. If you are hosting a large event such as a conference, you might need to create many such temporary accounts. The FortiOS Guest Management feature is designed for this purpose.

A guest user account User ID can be the user’s email address, a randomly generated string, or an ID that the administrator assigns. Similarly, the password can be administrator-assigned or randomly generated.

You can create many guest accounts at once using randomly-generated User IDs and passwords. This reduces administrator workload for large events.

 

Users view of guest access

1. The user receives an email, SMS message, or printout from a FortiOS administrator listing a User ID and password.

2. The user logs onto the network with the provided credentials.

3. After the expiry time, the credentials are no longer valid.

 

Administrators view of guest access

1. Create one or more guest user groups.

All members of the group have the same characteristics: type of User ID, type of password, information fields used, type and time of expiry.

2. Create guest accounts using Guest Management.

3. Use captive portal authentication and select the appropriate guest group.

 

Configuring guest user access

To set up guest user access, you need to create at least one guest user group and add guest user accounts. Optionally, you can create a guest management administrator whose only function is the creation of guest accounts in specific guest user groups. Otherwise, any administrator can do guest management.

 

Creating guest management administrators

To create a guest management administrator

1. Go to System > Admin > Administrators and create a regular administrator account.

For detailed information see the System Administration chapter.

2. Select Restrict to Provision Guest Accounts.

3. In Guest Groups, add the guest groups that this administrator manages.

 

Creating guest user groups

The guest group configuration determines the fields that are provided when you create a guest user account.

 

To create a guest user group:

1. Go to User & Device > User > User Groups and select Create New.

2. Enter the following information:

Name                                           Enter a name for the group.

Type                                            Guest


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Viewing, editing and deleting user groups

Viewing, editing and deleting user groups

To view the list of FortiGate user groups, go to User & Device > User > User Groups.

 

Editing a user group

When editing a user group in the CLI you must set the type of group this will be — either a firewall group, a Fortinet Single Sign-On Service group (FSSO), a Radius based Single Sign-On Service group (RSSO), or a guest group. Once the type of group is set, and members are added you cannot change the group type without removing the members.

In the web-based manager, if you change the type of the group any members will be removed automatically.

 

To edit a user group – web-based manager:

1. Go to User & Device > User > User Groups.

2. Select the user group that you want to edit.

3. Select the Edit button.

4. Modify the user group as needed.

5. Select OK.

 

 

To edit a user group – CLI example:

This example adds user3 to Group1. Note that you must re-specify the full list of users:

config user group edit Group1

set group-type firewall

set member user2 user4 user3 end

 

 

Deleting a user group

Before you delete a user group, you must ensure there are no objects referring to, it such as security policies. If there are, you must remove those references before you are able to delete the user group.

 

To remove a user group – web-based manager:

1. Go to User & Device > User > User Groups.

2. Select the user group that you want to remove.

3. Select the Delete button.

4. Select OK.

 

 

To remove a user group – CLI example:

config user group delete Group2

end

 


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Configuring Peer user groups

Configuring Peer user groups

Peer user groups can only be configured using the CLI. Peers are digital certificate holders defined using the config user peer command. The peer groups you define here are used in dialup IPsec VPN configurations that accept RSA certificate authentication from members of a peer certificate group.

 

To create a peer group – CLI example:

config user peergrp edit vpn_peergrp1

set member pki_user1 pki_user2 pki_user3 end


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SSO user groups

SSO user groups

SSO user groups are part of FSSO authentication and contain only Windows or Novell network users. No other user types are permitted as members. Information about the Windows or Novell user groups and the logon activities of their members is provided by the Fortinet Single Sign On (FSSO) which is installed on the network domain controllers.

You can specify FSSO user groups in security policies in the same way as you specify firewall user groups. FSSO user groups cannot have SSL VPN or dialup IPsec VPN access.

For information about configuring FSSO user groups, see Creating Fortinet Single Sign-On (FSSO) user groups on page 589. For complete information about installing and configuring FSSO, see Agent-based FSSO on page 553.


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Troubleshooting FSSO

Troubleshooting FSSO

When installing, configuring, and working with FSSO some problems are quite common. A selection of these problems follows including explanations and solutions.

Some common Windows AD problems include:

  • General troubleshooting tips for FSSO
  • Users on a particular computer (IP address) can not access the network
  • Guest users do not have access to network

 

General troubleshooting tips for FSSO

The following tips are useful in many FSSO troubleshooting situations.

  • Ensure all firewalls are allowing the FSSO required ports through.

FSSO has a number of required ports that must be allowed through all firewalls or connections will fail. These include: ports 139, 389 (LDAP), 445, 636 (LDAP).

  • Ensure there is at least 64kbps bandwidth between the FortiGate unit and domain controllers. If there is insufficient bandwidth, some FSSO information might not reach the FortiGate unit. The best solution is to configure traffic shaping between the FortiGate unit and the domain controllers to ensure that the minimum bandwidth is always available.

 

Users on a particular computer (IP address) can not access the network

Windows AD Domain Controller agent gets the username and workstation where the logon attempt is coming from. If there are two computers with the same IP address and the same user trying to logon, it is possible for the authentication system to become confused and believe that the user on computer_1 is actually trying to access computer_2.

Windows AD does not track when a user logs out. It is possible that a user logs out on one computer, and immediate logs onto a second computer while the system still believes the user is logged on the original computer. While this is allowed, information that is intended for the session on one computer may mistakenly end up going to the other computer instead. The result would look similar to a hijacked session.

 

Solutions

  • Ensure each computer has separate IP addresses.
  • Encourage users to logout on one machine before logging onto another machine.
  • If multiple users have the same username, change the usernames to be unique.
  • Shorten timeout timer to flush inactive sessions after a shorter time.

 

Guest users do not have access to network

A group of guest users was created, but they don’t have access.

 

Solution

The group of the guest users was not included in a policy, so they do not fall under the guest account. To give them access, associate their group with a security policy.

Additionally, there is a default group called SSO_Guest_Users. Ensure that group is part of an identity-based security policy to allow traffic.

 


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Fortinet GPC 2017 In Vegas!

Had lunch with some Fortinet big wigs last week and I completely forgot to relay this little tid bit of information that some of you may not have known. Fortinet GPC (Global Partner Conference 2017) is going to be in Las Vegas. Pretty damn stoked as I have never been before and I plan on having a blast. I missed GPC 2016 due to the birth of my daughter. I made a lot of excellent memories on the cruise ship for GPC 2015 though. I look forward to seeing some of my friends from the boat in Vegas in 6 months!!!!


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Testing FSSO

Testing FSSO

Once FSSO is configured, you can easily test to ensure your configuration is working as expected. For additional FSSO testing, see Troubleshooting FSSO on page 551.

1. Logon to one of the stations on the FSSO domain, and access an Internet resource.

2. Connect to the CLI of the FortiGate unit, and if possible log the output.

3. Enter the following command:diagnose debug authd fsso list

4. Check the output. If FSSO is functioning properly you will see something similar to the following:

—-FSSO logons—-

IP: 192.168.1.230 User: ADMINISTRATOR Groups: VLAD-AD/DOMAIN USERS IP: 192.168.1.240 User: ADMINISTRATOR Groups: VLAD-AD/DOMAIN USERS Total number of users logged on: 2

—-end of FSSO logons—-

The exact information will vary based on your installation.

 

5. Check the FortiGate event log, for FSSO-auth action or other FSSO related events with FSSO information in the message field.

6. To check server connectivity, run the following commands from the CLI:

FGT# diagnose debug enable

FGT# diagnose debug authd fsso server-status

FGT# Server Name Connection Status

———– —————– SBS-2003 connected


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