How FortiGate Cloud works

You can register one or multiple devices with FortiGate Cloud under a single account on the FortiGate Cloud portal.

Each device periodically sends logs to FortiGate Cloud for storage. You can configure log settings. For example, you can configure devices to send only traffic and event logs, or include security logs such as AV, application control, and IPS.

From the recorded logs, you can generate reports to identify trends in network traffic, individual user activity, and security threats across different applications. Drilldown capability and real-time alerting are also available.

FortiGate Cloud also creates copies of configurations that you can use for backup, restoration, or provisioning new devices. You can use a VPN tunnel to bring up the console of a device behind a firewall to perform configuration or policy changes remotely.

FortiGate Cloud is integrated with FortiCloud single sign on. After you create a FortiCloud SSO account, you can enable the FortiGate Cloud global or European service. You can also enable both services. You can deploy FortiGate devices to the global or Europe cloud service from the unified device inventory in the FortiGate Cloud portal. See Inventory on page 40. You can migrate historical data such as logs, reports, and backups between accounts under the same service (global or Europe), but you cannot migrate such data from one service to another. To migrate a FortiGate device from one service to the other, you must undeploy the device, then deploy the device again from Inventory on the desired service portal.

When you initially create your account in FortiGate Cloud, you choose the data center to use. You cannot transfer data and accounts between data centers, so migration requires a new account.

To confirm which version of FortiGate Cloud is currently in use, on the Fortinet website, use your FortiCloud account to access FortiGate Cloud. The version details are at the bottom of the FortiGate Cloud homepage.

FortiGate Cloud currently supports two languages: English and Japanese. You can select a language from the web portal login page. Other languages may be available in other regions.

You can provide feedback or request improvements to FortiGate Cloud using the envelope icon on the top-right of every screen. Fortinet cannot guarantee individual responses to requests.