Configuring AntiSPAM Settings

Configuring the per-domain black lists and white lists

The Domain tab lets you configure white lists and black lists that are specific to a protected domain in order to block or allow email by sender. It also lets you back up and restore the per-domain black lists and white lists.

Use black and white lists with caution. They are simple and efficient tools for fighting spam and enhancing performance, but can also cause false positives and false negatives if not used carefully. For example, a white list entry of *.edu would allow all email from the .edu top level domain to bypass the FortiMail unit’s other antispam scans.

To access this part of the web UI, your administrator account’s access profile must have Read or Read-Write permission to the Black/White List category. For details, see “About administrator account permissions and domains” on page 290.

To view and edit per-domain black lists or white lists

  1. Go to AntiSpam > Black/White List > Domain.
GUI item Description
Domain Displays the name of the protected domain to which the black list and white list belong.

For more information on protected domains, see “Configuring protected domains” on page 380.

Black List Click the List icon to display, modify, back up, or restore the black list for the protected domain.
White List Click the List icon to display, modify, back up, or restore the white list for the protected domain.
  1. Do one of the following:
  • To block email by sender, in the row corresponding to the protected domain whose black list you want to modify, click either the New or Edit
  • To allow email by sender, in the row corresponding to the protected domain whose white list you want to modify, click either the New or Edit

The dialogs that appear are identical except for the single line of description.

Figure 272: Configuring a per-domain black list

  1. In the field to the left of the Add button, type the email address, domain name, or IP address of the sender. For information on valid formats, see “About black list and white list address formats” on page 615.
  2. Click Add.

The entry appears in the text area below the Add button.

  1. Click the window close button (X) to close the dialog.

To delete an entry from a per-domain black list or white list

  1. Go to AntiSpam > Black/White List > Domain.
  2. In the row corresponding to the protected domain whose black list or white list you want to modify, click the List
  3. In the text area below the Add button, select the entry that you want to remove.
  4. Click Remove Selected.

To back up a per-domain black list or white list

  1. Go to AntiSpam > Black/White List > Domain.
  2. In the row corresponding to the protected domain whose black list or white list you want to back up, click the List
  3. Click Backup.
  4. If your web browser prompts you for a location, select the folder where you want to save the file.
  5. Go to AntiSpam > Black/White List > Domain.
  6. In the row corresponding to the protected domain whose black list or white list you want to restore, click the List
  7. Click Browse, locate and select the file that you want to restore, then click OK.
  8. Click Restore.

Having trouble configuring your Fortinet hardware or have some questions you need answered? Ask your questions in the comments below!!! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

One thought on “Configuring AntiSPAM Settings

  1. Emails from at least one customer are still going to quarantine after being added to personal AND system safe list. What am I missing?

Leave a Reply

Name *
Email *
Website

This site uses Akismet to reduce spam. Learn how your comment data is processed.