How Values in Dashboard Columns are Derived

The values in Summary dashboard columns are either derived from system information (for example, the IP address for a device), or are metrics associated with events and their attributes. This topic uses the example of the CPU Util column in many summary dashboards to explain the relationship between event attributes and display columns, and how values in those columns are calculated.

1. Log into you your Supervisor node.
2. Go to Dashboard > Device View > All Devices.
3. Click Select Columns.

You will see a list of all the columns used in this dashboard under Selected Columns. Under Selected Columns you’ll see CPU Util, and next to it, in parentheses, you will see three event types listed, whose attributes are used to create this calculation: PH_DEV_MON_SYS_C

PU_UTIL, PH_DEV_MON_EC2_METRIC, and PH_DEV_MON_CLARION_SP_UTIL.  The metrics associated with these attributes are displayed in the CPU Util column, but how are metrics collected over time represented as a single value? To answer this question, you need to examine the column settings and Aggregation Method in the Device Support > Dashboard Columns page.

4. Go to Admin > Device Support > Dashboard Columns.
5. Find System CPU Utilization in the list of dashboard columns. CPU Util is part of the System CPU Utilization set of metric.
6. Each dashboard column has the same set of attributes:

Column Attribute	Description	Value for System CPU Utilization
Name	The metric collected	System CPU Utilization
Event Type	The type of event that provides the attributes for the metric	PH_DEV_MON_SYS_CPU_UTIL PH_DEV_MON_EC2_METRIC PH_DEV_MON_CLARION_SP_UTIL
Column Name	The display name in the Summary dashboard for the metric	CPU Name Storage Processor CPU Utilization Host IP Address Most events include a Host IP address, however there is no Column Name for this metric as FortiSIEM generates the column name Device IP in relation to the metric.
Column Attribute	The specific attribute used for each Column Name	Device IP (system generated name) – hostIpA ddr CPU Name – cpuName Storage Processor – spName CPU Util – cpuUtil
Column Type	The type of information that will be displayed in the column for each attribute	Device IP (system generated name) – hostIpAd dr – Host CPU Name – cpuName – Object Storage Processor – spName -Object CPU Util – cpuUtil – Reading
Aggregator	For readings, the mathematical aggregator that will be used to calculate the metric. Options are: AVG, SUM, MAX, MIN, LAST. Using a pipe | between two operators indicates that the first operation should be aggregated over time, and the second over the object.	CPU Util – cpuUtil – Reading – AVG|AVG

With this information, you can see that CPU Util metric is derived from the cpuUtil attribute of the PH_DEV_MON_SYS_CPU_UTIL event, and that the display column is a reading that uses the calculation Average over time and then Average over the object being reported on. Now apply this to the event reports for a host with two CPUs, and you can see how the calculation works.

This output shows two samples of cpuUtil taken over three minutes for each CPU running on the host 192.168.0.40. According to the Aggre gator for this column, FortiSIEM should first average the samples over time for each CPU, and then average those together to derive the metric for the host. The average for the CPU 1 is 3.000000, and the average for CPU 2 is 30.000000. These values are combined and averaged again to get the overall metric for the host, which is 16.500000.

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

Network Topology View of Devices

FortiSIEM provides two ways to view the topology of your IT infrastructure, one at the CMDB level that shows all devices, and another at the level of device groups and individual devices.

How is Network Topology Discovered and Visualized?

CMDB All Devices View

CMDB All Devices User Interface Controls

Device Group and Device View

Device Group and Device View User Interface Controls Viewing Device Information in the Topological Map

How is Network Topology Discovered and Visualized?

FortiSIEM discovers network topology at two levels,  layer 3 and layer 2. Layer 3 connectivity involves IP addresses, while Layer 2 connectivity

The layer 3 topology is discovered by obtaining network interface IP address and masks for all devices via SNMP (RFC 1213). The local networks e.g. loopback (127.0.0.0/8), link local addresses (169.254.0.0/16) are filtered out and the distinct networks segments are identified.

A layer 3 topology is visualized on the FortiSIEM Topology map by drawing:

Network segment and devices as node and

Srawing line segments from the network segment nodes to every device node that have an interface with IP address in that network segment.

The devices are represented by vendor specific icons and the network nodes are represented by a line and labeled as “Net-<net>/<maskbits>”. For visual clarity:

Only the network devices are drawn by default. A network device is one that belongs to row Network Device tab in the CMDB. Only those networks are drawn that have devices discovered by FortiSIEM (and are in CMDB). There is a “” button next to those networks. Clicking on the “” button displays those hosts in the topology graph. Clicking on the “-“ button hides those hosts.

When an enterprise network has Layer 2 switches and hubs, a layer 3 topology misses the connectivity between servers to layer 2 switches and the trunk port connectivity between layer 2/3 switches. Layer 2 discovery is difficult and, more importantly, vendor dependent as vendors have different implementations of the Spanning Tree Protocol (STP).

For Cisco switches, the layer 2 topology is obtained via SNMP (IEEE spanning tree MIB as found in RFC1493 and CISCO-VTP-MIB) as follows:

For every switch,

1. Identify all active VLANs on that switch 2. For every active VLAN:
2. Get MAC forwarding table
3. Get STP table to identify trunk ports and directly connected trunk port on adjacent switches

The MAC forwarding table obtained in Step 2a provides the server to switch port connectivity (after eliminating the trunk port entries obtained in step 2b). The trunk port connectivity between switch ports is directly obtained from Step 2b.

The Layer 2 topology is visualized on the FortiSIEM topology diagram by choosing the layer 2 mode. Then by clicking the “+” next to a device, the VLANs on that switch are displayed. Also, the trunk port connectivity is shown in an orange color and a tool tip provides the VLANs over this trunk link.

Then by clicking on the “+” of a VLAN, the hosts belonging to that VLAN and also the switch ports they connect to are displayed.

The host to switch port connectivity can also be seen in a tabular form by first clicking the switch and then clicking the “Port Mapping Table”.

CMDB All Devices View

This screenshot shows the CMDB tab selected, and in the Device View, Topology is selected. This topology map shows all the devices for the selected organization, and provides controls for editing the topology views that will be available to users from that organization.

CMDB All Devices User Interface Controls

UI Control	Description
Zoom	Use the slider to increase or decrease the zoom level of the map
Organizations Filter	For multi-tenant deployments, filter devices based on the organization they belong to
View	Select the layers, connection types, and number of hops from the host to display in the map
Search	Search for specific devices based on name, IP, or Business Service
View Options	Set the display options, including severity levels, for the map
Layout Options	Set the type of topological map to display, as well as the length of links between devices
Save and Update	Refresh When you make a change to the map settings, click Refresh to see them reflected in the map Save Save your Layout and View Options to use them in other topographical maps associated with this organization Sync If you make changes to your infrastructure or add devices to the CMDB, click Sync to see them reflected in the map

Device Group and Device View

You can access the device group view of the topological map by selecting a group of devices in the Device View, and then clicking the Topo butto n in the Summary pane. Select an individual device, and then click the Topo button in the Details pane to view that device within the topological map.

Device Group and Device View User Interface Controls

UI Control	Description
Zoom	Use the slider to increase or decrease the zoom level of the map
View Controls	Click on the arrow icon in the upper-right corner of the map to open these controls. Options to enable/disable node dragging, incident display, connection layer display, and the number of hops from the host to display.
Map Explorer	Click o the arrow icon in the lower-right corner of the map to open the Map Explorer. As you zoom into the map, the map explorer will show you the area that you are currently viewing. You can move to another area by clicking and dragging the highlighted section of the map explorer to that area.

Viewing Device Information in the Topological Map

Devices within the topological map have additional icons to represent information about the device.

Icon	Name	Description
	Show Connected Hosts	If a device has a green + icon in the topographic map, you can click on that icon to see hosts that are connected to that device
	Show Incident Details	Incidents for a device are displayed as a number in a circle to the right of the device icon, with the color of the circle (red, yellow, green) indicating the severity of the incidents. Click the number to view the Incident Summary for the device, and then click on individual incident to view the Incident Details in the List View of Incidents. In the Incident Summary you can also view and apply a subset of options from the Analysis Menu by having your mouse cursor over the Incident Source or Incident Target entries for the incident.

 

Show Device Details

Click on the name of the device to view details about it. The kind of information displayed will depend the type of device you select.

 

 

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

Widget Dashboard User Interface Overview

Widget dashboards are best for viewing aggregated metrics based on historical search, which are generally presented in the form of a graph or chart. From the widget view of information, you can drill down to view and modify the underlying historical search. Examples of widget dashboards include Availability/Performance > Avail/Perf Widgets, the Security Dashboard, BizService Dashboard > Avail/Perf Widgets and Security Widgets, and all the dashboards listed under Dashboards by Function.

This screenshot shows an edited view of the Availability/Performance >Avail/Perf widgets dashboard. It contains all the standard user interface controls found in widget dashboards.

This screenshot shows the Event Info menu that you open by hovering your mouse cursor over an event within a widget until the menu icon appears.

Widget Dashboard UI Controls

UI Control	Description
Resize	You can resize the widget by clicking on this control, and then indicating how many tile spaces you want that widget to use in the dashboard
Drill Down	Hover your mouse cursor over the right upper corner of the widget to access this control. Select a line displayed in the widget to drill down to the historical search associated with that metric. You can then run or modify the search. See Refining the Results from Historical Searchfor more information. This is also the same functionality as the Drill Down option in the Event Info menu.
Edit Settings	Hover your mouse cursor over the right upper corner of the widget to access this control. Edit the settings associated with the widget. These include: Title – the title of the report Description – a summary description of the report Condition – filters within the report. Look up the report in CMDB > CMDB Reports to view the filter conditions it uses. Display – select the type of chart you would like the widget to display Time – the time interval to use in gathering data Refresh Interval – how often the data should be refreshed Result Limit – how many results should be included in the report Run report for – for multi-tenant deployments, select the organization that the widget should report on
Remove	Hover your mouse cursor over the right upper corner of the widget to access this control. Click this control to remove the widget from the dashboard
Event Info	Hover your mouse cursor over a line in a report to view the Quick Info for the associated Event Type, or select Drill Down to view, edit, and run the associated historical search. See Refining the Results from Historical Search for more information.
Add Report	At the bottom of each widget dashboard is a button to add more widgets to the dashboard.

Related Links

Refining the Results from Historical Search

 

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

Dashboard Overview

FortiSIEM includes two types of component dashboards: General, which are used to monitor IT infrastructure components, and VM View, which focus specifically on information about virtual machines in your infrastructure. These two types of component dashboards also include two types of dashboads for collecting different types of information:

Summary dashboards that provide single-line entries for IT infrastructure components based on their system status (Critical, Criitcal + Warning, All) in operational time

Widget-based dashboards that provide metrics and analytics for functional areas using historical data

In addition to the summary and widget-based dashboards, FortiSIEM also includes a specialized Incident dashboard, with features that are detailed in the Incidents – Flash version section.

Topics in this section provide an overview of the Summary and Widget dashboards, as well as how to use the Analysis menu to gain more information about your IT infrastructure components.

Summary Dashboard User Interface Overview

VM Dashboard User Interface Overview

Widget Dashboard User Interface Overview

Network Topology View of Devices

How Values in Dashboard Columns are Derived Using the Analysis Menu

 

Summary Dashboard User Interface Overview

Dashboard Overview

Summary Dashboard UI Controls

Dashboard Overview

Summary dashboards are best used for gathering information about individual infrastructure components in operational time. Summary dashboards include the Exec Summary dashboard, and all the dashboards in the Summary Dashboards and Availability/Performance folders of the Dashboards > General pane. In the Dashboards > VM View pane, summary dashboards include the ESX Host Type dashboards (All ESX Hosts and Standalone ESX Hosts, for example). Metrics for these dashboards are displayed either on a real-time basis, or as an average of ten minute intervals.

This screenshot shows an example of a Biz Service Summary dashboard for a multi-tenant deployment. It contains all the standard user interface controls found in summary dashboard, though some additional UI controls are found in other summary dashboards as described in the table Columnar Dashboard UI Controls. Selecting a business service in the top pane loads all the components associated with that service into the panes below.

Summary Dashboard UI Controls

UI Control	Description
Status Filter	Filters the view of the components based on component status: Critical, Critical + Warning, All
Organizations Filter	For multi-tenant deployments, filter components based on the organization they belong to
Service Info	For the Business Services summary dashboard, shows the Quick Info for the business service. For other components, an I nfo link is provided in the same location in the UI.
Analysis Menu	The Analysis menu contains a number of options for component analytics, depending on the component selected. See Using the Analysis Menu for more information. You can also access the Analysis menu for a component by hovering your mouse over the component’s Device IP menu until the blue Quick Info icon appears, and then clicking the icon.

 

Customize Columns	The Custom Columns control lets you change the columns that are displayed in the dashboard. See Adding Custom Columns to Dashboards for more information.
Performance Summaries	Most columns contain a summary or trend view of their display information. Hover your mouse over the metric until a trend line icon appears, and then click to view the summary or trend information. Note that many of these summary pop-ups have their own navigational controls, for example to set the time interval for the summary.
Incident Summary	The incident summary shows the number and type of incidents associated with the component. Hover over the number to view a quick summary of the incidents, click on the incident number to view incident details.
Quick Info	The Quick Info view of a device, which you can also access through the Analysis menu or hovering your mouse cursor over the Device IP column, displays General and Health information for the device, and when appropriate, Identity and Location information. It also contains links to additional information about the device: Incidents An exportable summary of incidents associated with the device Health Availability, Performance, and Security health information for the device. You can also access this information by clicking the Device Health user interface control, or by selecting Device Health in the Analysis menu. BizService Any business services impacted by the device. You can also access this information by selecting Impacted Business Services in the Analysis menu. Applications Displays a report on the top 10 applications associated with the device by Average CPU Utilization over the past hour Vulnerability and IP Status (Not used in the Dashboard view) Displays the vulnerability status reports that are also available by selecting Vulnerability and IPS Status in the Analysis menu Hardware Health (Used only for the CMDB/Storage view) Displays health information for the hardware being used for storage Interfaces Displays a report on the top 10 interfaces associated with the device by average throughput Topology Shows the device’s location in the network topology. You can also access this information by selecting Topology in the Analysis menu. The Quick Info view also contains two links, Goto Config Item, which links to the device entry in the CMDB, and Goto Identity, which links to Analytics > Identity and Location Report, where you can edit this information for the device.
Component Health	Availability, Performance, and Security health reports for the device. You can also access this information by selecting a device in the Summary dashboard, and then click Health, or by going to Quick Info > Health after selecting the device. If any Incidents are displayed, click the number to view the Incident Summary. Depending on the reported metric, you can zoom in for a closer look at graphs and reports by clicking the Magnifying Glass icon that appears when you hover your mouse cursor over them.
Location Selection	Filters components by their geographic locations. See Setting Device Location Information for more information.
Time View and Refresh Interval	The Time View has two options for whether you want to view Real Time or Average-10 mins metrics for your component, and for the interval and which you want them to refresh.{to

VM Dashboard User Interface Overview

The Dashboard > VM View provides a complete overview of your virtual infrastructure, including Data Centers, Standalone ESX Hosts, Resource Pools, Clusters, ESXs, and VMs. Over 400 VMs can be discovered, and their metrics pulled via VCenter in under three minutes during initial discovery. As you navigate the Virtual Infrastructure hierarchy, you will see Summary dashboards similar to those in the General > Dashboard view for VM Clusters, All ESX Hosts, and Standalone ESX Hosts, while widget dashboards that provide performance metrics for CPU

Utilization, Memory, Network Interface, Disk I/O and Data Store Utilization are available at the level of VM, ESX, Resource Pool and Cluster.

VM Summary Dashboards Overview

UI Controls for Virtual Infrastructure Summary Dashboards

The ESX Hosts View

The ESX and VM View

VM Summary Dashboards Overview

This screenshot shows the All ESX Hosts summary dashboard, which includes a summary pane for All ESXs at the top, and a summary pane for individual VM instances for selected ESXs at the bottom. The user interface controls for the Virtual Infrastructure summary dashboards are very similar to those in the General summary dashboards.

UI Controls for Virtual Infrastructure Summary Dashboards

Ui Control	Description
Organizations Filter	For multi-tenant deployments, filter components based on the organization they belong to
Quick Info	The Quick Info view of a device, which you can also access through the Analysis menu or hovering your mouse cursor over the Device IP column, displays General and Health information for the device, and when appropriate, Identity and Location information. It also contains links to additional information about the device: Incidents An exportable summary of incidents associated with the device Health Availability, Performance, and Security health information for the device. You can also access this information by clicking the Device Health user interface control, or by selecting Device Health in the Analysis menu. BizService Any business services impacted by the device. You can also access this information by selecting Impacted Business Services in the Analysis menu. Applications Displays a report on the top 10 applications associated with the device by Average CPU Utilization over the past hour Vulnerability and IP Status (Not used in the Dashboard view) Displays the vulnerability status reports that are also available by selecting Vulnerability and IPS Status in the Analysis menu Hardware Health (Used only for the CMDB/Storage view) Displays health information for the hardware being used for storage Interfaces Displays a report on the top 10 interfaces associated with the device by average throughput Topology Shows the device’s location in the network topology. You can also access this information by selecting Topology in the Analysis menu. The Quick Info view also contains two links, Goto Config Item, which links to the device entry in the CMDB, and Goto Identity, which links to Analytics > Identity and Location Report, where you can edit this information for the device.
Device Health	Availability, Performance, and Security health reports for the device. You can also access this information by selecting a device in the Summary dashboard, and then click Health, or by going to Quick Info > Health after selecting the device. If any Incidents are displayed, click the number to view the Incident Summary. Depending on the reported metric, you can zoom in for a closer look at graphs and reports by clicking the Magnifying Glass icon that appears when you hover your mouse cursor over them.
Analysis Menu	The Analysis menu contains a number of options for component analytics, depending on the component selected. See Using the Analysis Menu for more information. You can also access the Analysis menu for a component by hovering your mouse over the component’s Device IP menu until the blue Quick Info icon appears, and then clicking the icon.
Locations	Filters components by their geographic locations. See Setting Device Location Information for more information.
Customize Columns	The Custom Columns control lets you change the columns that are displayed in the dashboard. See Adding Custom Columns to Dashboards for more information.

The ESX Hosts View

When you select an individual ESX Host in the Virtual Infrastructure hierarchy, the ESX Health tab will be selected and you will see a widget dashboard with reports for ESX Statistics, Active Incidents, Performance Metrics, Memory Utilization, and Disk Rate. Additional tabs are VM Summary and Top VMs.

Tab Name	Description
ESX Health	A widget dashboard with reports for ESX Statistics, Active Incidents, Performance Metrics, Memory Utilization, and Disk Rate
VM Summary	A summary dashboard for VMs on the ESX host.
Top VMs	A widget dashboard with reports for Top VMs by CPU Utilization, Top VMs by Memory Utilization, Top VMs by Disk Write Request Rates, Top VMs by CPU Ready Percentage, and Top VMs by Disk Read Request Rate, all updated hourly

The ESX and VM View

When you select an ESX or VM in the Virtual Infrastructure hierarchy, you will see a widget dashboard that contains reports for VM Statistics, Ac tive Incidents, and Performance Metrics.

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

Monitoring Operations with FortiSIEM

Dashboards – Flash version

FortiSIEM includes several different types of dashboards and views to monitor your IT infrastructure. Topics in this section provide an overview of the General and VM View dashboards available in the Dashboard tab, along with their user interface controls and customization options.

Dashboard Overview

Summary Dashboard User Interface Overview

VM Dashboard User Interface Overview

Widget Dashboard User Interface Overview

Network Topology View of Devices

How Values in Dashboard Columns are Derived

Using the Analysis Menu

Customizing Dashboards

Adding Custom Columns to Dashboards

Adding Widgets to Dashboards

Creating a Customized Dashboard

Setting a Dashboard to Home

Creating Dashboard Slideshow

Exporting and Importing Dashboards Link Usage Dashboard

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

Backing Up and Restoring FortiSIEM Directories and Databases

Backing Up and Restoring SVN

Backing Up and Restoring the CMDB

Backing Up and Restoring the Event Database

Backing Up and Restoring SVN

Backup and restore SVN

FortiSIEM uses an inbuilt SVN to store network device configuration and installed software versions.

Backup

The SVN files are stored in /data/svn. Copy the entire directory to another location.

Restore

Copy the entire /data/svn from the backup location and rename the directory to /data/svn.

Backing Up and Restoring the CMDB

The FortiSIEM Configuration Management Database (CMDB) contains discovered information about devices, servers, networks and applications. You should create regular backups of the CMDB that you can use to restore it in the event of database corruption.

Backup

The database files are stored in /data/cmdb/data. FortiSIEM automatically backs up this data twice daily and the backup files are stored in /data/archive/cmdb. To

If your database becomes corrupted, restore it from backup by performing these steps on you Supervisor node.

1. Stop all processes with this phTools command:

These processes will continue to run, which is expected behavior:

3. Copy the latest phoenixdb_<timestamp> file to a directory like /tmp on the Supervisor host.
4. Go to /opt/phoenix/deployment.
5. Run db_restore /tmp/phoenixdb_<timestamp>.
6. When this process completes, reboot the system.

Backing Up and Restoring the Event Database

Backup

Restore

Backup

The event data is stored in /data/eventdb. Since this data can become very large over time, you should use a program such as rsync to incrementally move the data to another location. From version 4.2.1 the rsync program is installed on FortiSIEM by default.

Use this command to back up the eventdb.

Restore

To restore eventdb there are two options:

Mount the directory where the event database was backed up. Copy the backup to the /data/eventdb directory.

These instructions are for copying the backup to the /data/eventdb directory.

1. Stop all running processes.
2. Copy the the event DB to the event DB location /data/eventdb

If you use the cp command it may appear that the command has hung if there is a lot of data to copy

Alternatively you can use rsync and display the process status.

 

4. Once complete, restart all processes.

Check that all processes have started.

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

Creating Outbound Policies for Exporting CMDB Devices to External Helpdesk Systems

You can populate an external CMDB from FortiSIEM CMDB. Currently, ServiceNow CMDB population is natively supported. For other CMDB, you need to write a Java class and add some mapping files.

Prerequisites

Make sure you have the URL and the credentials for connecting to external help desk systems. The credentials must have sufficient permission to make changes to the CMDB.

Procedure

Creating an integration policy

1. Log into your Supervisor node with administrator credentials.
2. Go to Admin > General Settings > Integration.
3. Click Add.
4. For Type, select Device.
5. For Direction, select Outbound.
6. For Vendor, select the vendor of the system you want to connect to. ServiceNow is supported out of the box.

When you select the Vendor:

1. An Instance is created – this is the unique name for this policy. For example if you had 2 ServiceNow installations, each would have different Instance names.
2. A default Plugin Name is populated – this is the Java code that implements the integration including connecting to the external help desk systems and synching the CMDB elements. The plugin is automatically populated for ServiceNow and ConnectWise. For other vendors, you have to create your own plugin and type in the plugin name here

7. For Host/URL, enter the host name or URL of the external system.
8. For User Name and Password, enter a user name and password that the system can use to authenticate with the external system.
9. Enter the Maximum number of devices to send to the external system.
10. For Org Mapping, click Edit to create mappings between the organizations in your FortiSIEM deployment and the names of the organization in the external system.
11. For ConnectWise, it is possible to define a Content Mapping
    1. Enter Column Mapping
       1. To add a new mapping, Click on the + button
       2. Choose an FortiSIEM CMDB attribute as the Source Column

• Enter external (ConnectWise) attribute as the Destination Column

1. Specify Default Mapped Value as the value assigned to the Destination Column if the Source Column is not found in Data Mapping definitions.
2. Select Put to a Question is the Destination Column is a custom column in ConnectWise b. Enter Data Mapping
3. Choose the (Destination) Column Name
4. Enter From as the value in FortiSIEM iii. Enter To as the value in ConnectWise

12. For Groups, click Edit if you want the policy to only apply to a specific group of CMDB devices.
13. Select Run after Discovery if you want this export to take place after you have run discovery in your system. This is the only way to push automatic changes from FortiSIEM to the external system.
14. Click Save.

Updating external CMDB automatically after FortiSIEM discovery

1. Create an integration policy
2. Make sure Run after Discovery is checked.
3. Click Save

Updating external CMDB automatically on a schedule

1. Log into your FortiSIEM Supervisor with administrator credentials.
2. Go to Admin > General Settings > Integration.
3. Click Schedule and then click +
   1. Select the integration policies
   2. Select a schedule

Updating external CMDB on-demand (one-time)

1. Log into your FortiSIEM Supervisor with administrator credentials.
2. Go to Admin > General Settings > Integration.
3. Select a specific integration policy and Click Run

Populating custom CMDB or extending current integration

Create a new plugin by following instructions in the FortiSIEM ServiceAPI. The document is available at FortiSIEM support portal under FortiSIEM ServiceAPI section.

Setting Schedules for Receiving Information from External Systems

Prerequisites

Procedure

You can set schedules for when your inbound external integration policies will run and update your incidents or CMDB.

Prerequisites

You should already have created an inbound policy for importing a device from an external system or an an inbound policy for receiving Incidents.

Procedure

1. Log in to your Supervisor node.
2. Go to Admin > General Settings > Integration.
3. Click Schedule.
4. Click +.
5. Select the notification policy you want to create a schedule for, and use the arrow buttons to add it to the Selected
6. Set the parameters for one-time, Hourly, Daily, Weekly, or Monthly scheduled updates.
7. Click OK.

Using the AccelOps API to Integrate with External Systems

Exporting Events to External Systems via Kafka

This section describes procedures for exporting FortiSIEM events to an external system via the Kafka message bus.

Prerequisites

Make sure you have set up a Kafka Cloud (here) with a specific Topic for FortiSIEM events.

Make sure you have identified a set of Kafka brokers that FortiSIEM is going to send events to.

Make sure you have configured Kafka receivers which can parse FortiSIEM events and store in a database. An example would be Logstash receiver (see here) that can store in a Elastic Search database. Supported Kafka version: 0.8

Procedure

 

 

 

 

 

 

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!

Creating Inbound Policies for Importing Devices from an External System

You can import the contents of other help desk and external system device databases into the FortiSIEM CMDB.

Prerequisites

Procedure

Prerequisites

You will need to have created a CSV file for mapping the contents of the external database to a location on your FortiSIEM Supervisor, which will be periodically updated based on the schedule you set. See Creating the CSV File for Importing Devices from External Systems for more information.

Procedure

1. Log into your Supervisor node with administrator credentials.
2. Go to Admin > General Settings > Integration.
3. Click Add.
4. For Type, select Device.
5. For Direction, select Inbound.
6. Select the Vendor of the external system you want to connect to.
7. Enter the File Path to the CSV file.
8. For Column Mapping, click + and enter the mapping between columns in the Source CSV file and the Destination

For example, if the source CSV has a column IP,  and you want to map that to the column Device IP in the CMDB, you would enter IP for Source Column, and select Device IP for Destination Column.

9. When you are finished creating column mappings, click OK.
10. For Data Mapping, click + and enter the mapping between data values in the external system and the destination CMDB.

For example, if you wanted to change all instances of California in the entries for the State attribute in the external system to CA in the destination CMDB, you would select the State attribute, enter California for From. and CA for To.

11. When you are done creating your data mappings, click OK.
12. Click Save.

 

Creating the CSV File for Importing Devices from External Systems

Having trouble configuring your Fortinet hardware or have some questions you need answered? Check Out The Fortinet Guru Youtube Channel! Want someone else to deal with it for you? Get some consulting from Fortinet GURU!