Category Archives: FortiGate

Single Sign-On to Windows AD

Single Sign-On to Windows AD

The FortiGate unit can authenticate users transparently and allow them network access based on their privileges in Windows AD. This means that users who have logged on to the network are not asked again for their credentials to access network resources through the FortiGate unit, hence the term “Single Sign-On”.

The following topics are included:

  • Introduction to Single Sign-On with Windows AD
  • Configuring Single Sign On to Windows AD
  • FortiOS FSSO log messages
  • Testing FSSO
  • Troubleshooting FSSO

Introduction to Single Sign-On with Windows AD

Introduced in FortiOS 5.0, Single Sign-On (SSO) support provided by FortiGate polling of domain controllers is simpler than the earlier method that relies on agent software installed on Windows AD network servers. No Fortinet software needs to be installed on the Windows network. The FortiGate unit needs access only to the Windows AD global catalog and event log.

When a Windows AD user logs on at a workstation in a monitored domain, the FortiGate unit l detects the logon event in the domain controller’s event log and records the workstation name, domain, and user, l resolves the workstation name to an IP address, l uses the domain controller’s LDAP server to determine which groups the user belongs to, l creates one or more log entries on the FortiGate unit for this logon event as appropriate.

When the user tries to access network resources, the FortiGate unit selects the appropriate security policy for the destination. The selection consist of matching the FSSO group or groups the user belongs to with the security policy or policies that match that group. If the user belongs to one of the permitted user groups associated with that policy, the connection is allowed. Otherwise the connection is denied.


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Single Sign-On using a FortiAuthenticator unit

Single Sign-On using a FortiAuthenticator unit

If you use a FortiAuthenticator unit in your network as a single sign-on agent,

  • Users can authenticate through a web portal on the FortiAuthenticator unit.
  • Users with FortiClient Endpoint Security installed can be automatically authenticated by the FortiAuthenticator unit through the FortiClient SSO Mobility Agent.

The FortiAuthenticator unit can integrate with external network authentication systems such as RADIUS and LDAP to gather user logon information and send it to the FortiGate unit.

User’s view of FortiAuthenticator SSO authentication

There are two different ways users can authenticate through a FortiAuthenticator unit.

Users without FortiClient Endpoint Security – SSO widget

To log onto the network, the user accesses the organization’s web page with a web browser. Embedded on that page is a simple logon widget, like this:

                                User not logged in. Click Login to go to the FortiAuthenticator login page.
                   User logged in. Name displayed. Logout button available.

The SSO widget sets a cookie on the user’s browser. When the user browses to a page containing the login widget, the FortiAuthenticator unit recognizes the user and updates its database if the user’s IP address has changed. The user will not need to re-authenticate until the login timeout expires, which can be up to 30 days.

Users with FortiClient Endpoint Security – FortiClient SSO Mobility Agent

The user simply accesses resources and all authentication is performed transparently with no request for credentials. IP address changes, such as those due to WiFi roaming, are automatically sent to the

FortiAuthenticator unit. When the user logs off or otherwise disconnects from the network, the FortiAuthenticator unit is aware of this and deauthenticates the user.

The FortiClient SSO Mobility Agent, a feature of FortiClient Endpoint Security v5.0, must be configured to communicate with the appropriate FortiAuthenticator unit. After that, the agent automatically provides user name and IP address information to the FortiAuthenticator unit for transparent authentication.

Administrator’s view of FortiAuthenticator SSO authentication

You can configure either or both of these authentication types on your network.

using a FortiAuthenticator unit

SSO widget

Configuring the FortiAuthenticator unit

You need to configure the Single Sign-On portal on the FortiAuthenticator unit. Go to Fortinet SSO Methods > SSO > Portal Services to do this. Copy the Embeddable login widget code for use on your organization’s home page. Identity-based security policies on the FortiGate unit determine which users or groups of users can access which network resources.

FortiClient SSO Mobility Agent

Your users must be running at least FortiClient Endpoint Security v5.0 to make use of this type of authentication.

On the FortiAuthenticator unit, you need to select Enable FortiClient SSO Mobility Agent Service, optionally select Enable Authentication and choose a Secret key. Go to Fortinet SSO Methods > SSO > General. You need to provide your users the FortiAuthenticator IP address and secret key so that they can configure the FortiClient SSO Mobility Agent on their computers. See Configuring the FortiGate unit on page 131.


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Certificate-based authentication

Certificate-based authentication

This section provides an overview of how the FortiGate unit verifies the identities of administrators, SSL VPN users, or IPsec VPN peers using X.509 security certificates.

The following topics are included in this section:

What is a security certificate?

  • Certificates overview
  • Managing X.509 certificates
  • Configuring certificate-based authentication
  • Support for per-VDOM certificates
  • Certificate-based authentication
  • Example — Generate and Import CA certificate with private key pair on OpenSSL
  • Example — Generate an SSL certificate in OpenSSL

What is a security certificate?

A security certificate is a small text file that is part of a third-party generated public key infrastructure (PKI) to help guarantee the identity of both the user logging on and the web site they where they are logging in.

A certificate includes identifying information such as the company and location information for the web site, as well as the third-party company name, the expiry date of the certificate, and the public key.

FortiGate units use X.509 certificates to authenticate single sign-on (SSO) for users. The X.509 standard has been in use since before 2000, but has gained popularity with the Internet’s increased popularity. X.509 v3 is defined in RFC 5280 and specifies standard formats for public key certificates, certificate revocation lists, and a certification path validation algorithm. The unused earlier X.509 version 1 was defined in RFC 1422.

The main difference between X.509 and PGP certificates is that where in PGP anyone can sign a certificate, for X.509 only a trusted authority can sign certificates. This limits the source of certificates to well known and trustworthy sources. Where PGP is well suited for one-to-one communications, the X.509 infrastructure is intended to be used in many different situations including one-to-many communications. Some common filename extensions for X.509 certificates are listed below.

Certificates overview Common certificate filename extensions

Filetype Format name Description
.pem Privacy Enhanced Mail (PEM) Base64 encoded DER certificate, that uses:

“—–BEGIN CERTIFICATE—–” and

“—–END CERTIFICATE—–”

.cer

.crt

.der

Security CERtificate Usually binary DER form, but Base64-encoded certificates are common too.
.p7b

.p7c

Structure without data, just certificates or CRLs.

PKCS#7 is a standard for signing or encrypting (officially called “enveloping”) data.

.p12 PKCS#12 May contain certificate(s) (public) and private keys (password protected).
.pfx personal information exchange (PFX) Older format. Came before PKCS#12. Usually today data is in PKCS#12 format.


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Captive portals

Captive portals

A captive portal is a convenient way to authenticate web users on wired or WiFi networks.

This section describes:

  • Introduction to Captive portals
  • Configuring a captive portal
  • Customizing captive portal pages

Introduction to Captive portals

You can authenticate your users on a web page that requests the user’s name and password. Until the user authenticates successfully, the authentication page is returned in response to any HTTP request. This is called a captive portal.

After successful authentication, the user accesses the requested URL and can access other web resources, as permitted by security policies. Optionally, the captive portal itself can allow web access to only the members of specified user group.

The captive portal can be hosted on the FortiGate unit or on an external authentication server. You can configure captive portal authentication on any network interface, including WiFi and VLAN interfaces.

When a captive portal is configured on a WiFi interface, the access point initially appears open. The wireless client can connect to the access point with no security credentials, but sees only the captive portal authentication page.

WiFi captive portal types:

  • Authentication — until the user enters valid credentials, no communication beyond the AP is permitted.
  • Disclaimer + Authentication — immediately after successful authentication, the portal presents the disclaimer page—an acceptable use policy or other legal statement—to which the user must agree before proceeding.
  • Disclaimer Only — the portal presents the disclaimer page—an acceptable use policy or other legal statement— to which the user must agree before proceeding. The authentication page is not presented.
  • Email Collection — the portal presents a page requesting the user’s email address, for the purpose of contacting the person in future. This is often used by businesses who provide free WiFi access to their customers. The authentication page is not presented.

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Configuring authenticated access

Configuring authenticated access

When you have configured authentication servers, users, and user groups, you are ready to configure security policies and certain types of VPNs to require user authentication.

This section describes:

  • Authentication timeout
  • Password policy
  • Authentication protocols
  • Authentication in Captive Portals
  • Authentication in security policies
  • VPN authentication

Authentication timeout

An important feature of the security provided by authentication is that it is temporary—a user must reauthenticate after logging out. Also if a user is logged on and authenticated for an extended period of time, it is a good policy to have them re-authenticate at set periods. This ensures a user’s session is cannot be spoofed and used maliciously for extended periods of time — re-authentication will cut any spoof attempts short. Shorter timeout values are more secure.

Security authentication timeout

You set the security user authentication timeout to control how long an authenticated connection can be idle before the user must authenticate again. The maximum timeout is 4320 minutes (72 hours).

To set the security authentication timeout – web-based manager:

  1. Go to User & Device > Authentication Settings.
  2. Enter the Authentication Timeout value in minutes. The default authentication timeout is 5 minutes.
  3. Select Apply.

SSL VPN authentication timeout

You set the SSL VPN user authentication timeout (Idle Timeout) to control how long an authenticated connection can be idle before the user must authenticate again. The maximum timeout is 259 200 seconds. The default timeout is 300 seconds.

To set the SSL VPN authentication timeout – web-based manager:

  1. Go to VPN > SSL-VPN Settings.
  2. Under Idle Logout, make sure that Logout users when inactive for specified period is enabled and enter

Password policy

the Inactive For value (seconds).

  1. Select Apply.

Password policy

Password authentication is effective only if the password is sufficiently strong and is changed periodically. By default, the FortiGate unit requires only that passwords be at least eight characters in length, but up to 128 characters is permitted. You can set a password policy to enforce higher standards for both length and complexity of passwords. Password policies can apply to administrator passwords or IPsec VPN preshared keys.

To set a password policy in the web-based manager, go to System > Settings. In the CLI, use the config system password-policy command.

Users usually create passwords composed of alphabetic characters and perhaps some numbers. Password policy can require the inclusion of uppercase letters, lowercase letters, numerals or punctuation characters.

Configuring password minimum requirement policy

Best practices dictate that passwords include:

l one or more uppercase characters l one or more lower case characters l one or more of the numerals l one or more special characters.

The minimum number of each of these types of characters can be set in both the web-based manager and the CLI.

The following procedures show how to force administrator passwords to contain at least two uppercase, four lower care, two digits, and one special character. Leave the minimum length at the default of eight characters.

To change administrator password minimum requirements – web-based manager:

  1. Go to System > Settings.
  2. Select Enable Password Policy.
  3. Select Must Contain at Least.
  4. Enter the following information:
Upper Case Letters 2
Lower Case Letters 4
Numbers 2
Special Characters 1
  1. Under Apply Password Policy to, select Administrator Password.
  2. Select Apply.

Password policy

To change administrator password minimum requirements – CLI:

config system password-policy set status enable set apply-to admin-password set min-upper-case-letter 2 set min-lower-case-letter 4 set min-number 2 set min-non-alphanumeric 1 set change-4-characters enable

end

The change-4-characters option forces new passwords to change a minimum of four characters in the old password. Changing fewer characters results in the new password being rejected. This option is only available in the CLI.

To configure a guest administrator password policy – CLI:

As of FortiOS 5.4, a password policy can also be created for guest administrators. The following command shows all possible commands, which are also available under config system password-policy.

config system password-policy set status {enable | disable} Enable/disable password policy. set apply-to {guest-admin-password} Guest admin to which this password policy applies. set minimum-length <8-128> Minimum password length. set min-lower-case-letter <0-128> Min. lowercase characters in password. set min-upper-case-letter <0-128> Min. uppercase characters in password. set min-non-alphanumeric <0-128> Min. non-alphanumeric characters in password. set min-number <0-128> Min. numeric characters in password.

set change-4-characters {enable | disable} Enable/disable changing at least 4 characters for new password.

set expire-status {enable | disable} Enable/disable password expiration.

set expire-day <1-999> Number of days before password expires.

set reuse-password {enable | disable} Enable/disable reuse of password. end

Password best practices

In addition to length and complexity, there are security factors that cannot be enforced in a policy. Guidelines issued to users will encourage proper password habits.

Best practices dictate that password expiration also be enabled. This forces passwords to be changed on a regular basis. You can set the interval in days. The more sensitive the information this account has access to, the shorter the password expiration interval should be. For example 180 days for guest accounts, 90 days for users, and 60 days for administrators.

Avoid:

  • real words found in any language dictionary l numeric sequences, such as “12345” l sequences of adjacent keyboard characters, such as “qwerty” l adding numbers on the end of a word, such as “hello39” l adding characters to the end of the old password, such as “hello39” to “hello3900” Authentication protocols
  • repeated characters l personal information, such as your name, birthday, or telephone number.

Maximum logon attempts and blackout period

When you logon and fail to enter the correct password you could be a valid user, or a hacker attempting to gain access. For this reason, best practices dictate to limit the number of failed attempts to logon before a blackout period where you cannot logon.

To set a maximum of five failed authentication attempts before the blackout, using the following CLI command:

config user setting set auth-invalid-max 5

end

To set the length of the blackout period to five minutes, or 300 seconds, once the maximum number of failed logon attempts has been reached, use the following CLI command:

config user setting set auth-blackout-time 300

end

Authentication protocols

When user authentication is enabled on a security policy, the authentication challenge is normally issued for any of the four protocols, HTTP, HTTPS, FTP, and Telnet, which are dependent on the connection protocol. By making selections in the Protocol Support list, the user controls which protocols support the authentication challenge. The user must connect with a supported protocol first, so that they can subsequently connect with other protocols.

For example, if you have selected HTTP, FTP, or Telnet, a username and password-based authentication occurs. The FortiGate unit then prompts network users to input their security username and password. If you have selected HTTPS, certificate-based authentication (HTTPS, or HTTP redirected to HTTPS only) occurs.

FTP and Telnet authentication replacement messages cannot be customized. For HTTP and HTTPS replacement messages see Authentication replacement messages on page 84.

For certificate-based authentication, you must install customized certificates on the FortiGate unit and on the browsers of network users. If you do not install certificates on the network user’s web browser, the network users may see an SSL certificate warning message and have to manually accept the default FortiGate certificate. The network user’s web browser may deem the default certificate as invalid.

When you use certificate authentication, if you do not specify any certificate when you create the security policy, the global settings are used. If you specify a certificate, the per-policy setting will overwrite the global setting. For more information about the use of certification authentication see Certificate-based authentication on page 107.

To set the authentication protocols

  1. Go to User & Device > Authentication Settings.
  2. In Protocol Support, select the required authentication protocols.

 

in Captive Portals

  1. If using HTTPS protocol support, in Certificate, select a Local certificate from the drop-down list.
  2. Select Apply.

Authentication in Captive Portals

Network interfaces, including WiFi interfaces, can perform authentication at the interface level using a captive portal — an HTML form that requests the user’s name and password. A captive portal is useful where all users connecting to the network interface must authenticate. Optionally, on a WiFi interface, the captive portal can be combined with a terms of service disclaimer to which the user must agree before gaining access. For more information, see Captive portals on page 99.

Once successfully authenticated, the user’s session passes to the firewall.

Authentication in security policies

Security policies control traffic between FortiGate interfaces, both physical interfaces and VLAN subinterfaces. The firewall tries to match the session’s user or group identity, device type, destination, etcetera to a security policy. When a match is found, the user connects to the requested destination. If no security policy matches, the user is denied access.

A user who has not already been authenticated by a captive portal, FSSO, or RSSO can match only policies where no user or user group is specified. If no such policy exists, the firewall requests authentication. If the user can authenticate and the session can be matched to a policy, the user connects to the requested destination, otherwise, the user is denied access. This section includes:

  • Enabling authentication protocols l Authentication replacement messages l Access to the Internet l Configuring authentication security policies l Identity-based policy l NTLM authentication l Certificate authentication
  • Restricting number of concurrent user logons

Enabling authentication protocols

Users can authenticate using FTP, HTTP, HTTPS, and Telnet. However, these protocols must be enabled first.

Another authentication option is to redirect any attempts to authenticate using HTTP to a more secure channel that uses HTTPS. This forces users to a more secure connection before entering their user credentials.

To enable support for authentication protocols – web-based manager:

  1. Go to User & Device > Authentication Settings.
  2. Select one or more of HTTP, HTTPS, FTP, Telnet, or Redirect HTTP Challenge to a Secure Channel (HTTPS).

Only selected protocols will be available for use in authentication.

  1. Select the Certificate to use, for example Fortinet_Factory.
  2. Select Apply.

To enable support for authentication protocols – CLI:

config user setting set auth-type ftp http https telnet set auth-cert Fortinet_Factory

end

As of FortiOS 5.4, the Fortinet_Factory certificate has been re-signed with an expiration date of 2038. It is used instead of Fortinet_ Factory2, which has been removed.

Authentication replacement messages

A replacement message is the body of a webpage containing a message about a blocked website message, a file too large message, a disclaimer, or even a login page for authenticating. The user is presented with this message instead of the blocked content.

Authentication replacement messages are the prompts a user sees during the security authentication process such as login page, disclaimer page, and login success or failure pages. These are different from most replacement messages because they are interactive requiring a user to enter information, instead of simply informing the user of some event as other replacement messages do.

Replacement messages have a system-wide default configuration, a per-VDOM configuration, and disclaimers can be customized for multiple security policies within a VDOM.

These replacement messages are used for authentication using HTTP and HTTPS. Authentication replacement messages are HTML messages. You cannot customize the security authentication messages for FTP and Telnet.

The authentication login page and the authentication disclaimer include replacement tags and controls not found on other replacement messages.

More information about replacement messages can be found in the config system replacemsg section of the FortiOS CLI Reference.

List of authentication replacement messages

Replacement message name (CLI name) Description
Login challenge page

(auth-challenge-page)

This HTML page is displayed if security users are required to answer a question to complete authentication. The page displays the question and includes a field in which to type the answer. This feature is supported by RADIUS and uses the generic RADIUS challenge-access auth response. Usually, challenge-access responses contain a Reply-Message attribute that contains a message for the user (for example, “Please enter new PIN”). This message is displayed on the login challenge page. The user enters a response that is sent back to the RADIUS server to be verified.

The Login challenge page is most often used with RSA RADIUS server for RSA SecurID authentication. The login challenge appears when the server needs the user to enter a new PIN. You can customize the replacement message to ask the user for a SecurID PIN.

This page uses the %%QUESTION%% tag.

Disclaimer page

(auth-disclaimer-page-1)

(auth-disclaimer-page-2)

(auth-disclaimer-page-3)

This page prompts user to accept the displayed disclaimer when leaving the captive portal to access Internet resources. It is displayed when the captive portal type is Authentication and Disclaimer or Disclaimer Only.

In the CLI, the auth-disclaimer-page-2 and auth-disclaimer-page-3 pages seamlessly extend the size of the disclaimer page from 8 192 characters to 16 384 and 24 576 characters respectively. In the web-based manager this is handled automatically.

See Disclaimer on page 87.

Email token page

(auth-email-token-page)

The page prompting a user to enter their email token. See Email on page

1.

FortiToken page

(auth-fortitoken-page)

The page prompting a user to enter their FortiToken code. See FortiToken on page 60.
Keepalive page

(auth-keepalive-page)

The HTML page displayed with security authentication keepalive is enabled using the following CLI command:

config system globalset auth-keepalive enable end

Authentication keepalive keeps authenticated firewall sessions from ending when the authentication timeout ends. In the web-based manager, go to User & Device > Authentication Settings to set the Authentication Timeout.

This page includes %%TIMEOUT%%.

Replacement message name (CLI name) Description
Login failed page

(auth-login-failed-page)

The Disclaimer page replacement message does not re-direct the user to a redirect URL or the security policy does not include a redirect URL. When a user selects the button on the disclaimer page to decline access through the FortiGate unit, the Declined disclaimer page is displayed.
Login page

(auth-login-page)

The authentication HTML page displayed when users who are required to authenticate connect through the FortiGate unit using HTTP or HTTPS.

Prompts the user for their username and password to login.

This page includes %%USERNAMEID%% and %%PASSWORDID%% tags.

Declined disclaimer page

(auth-reject-page)

The page displayed if a user declines the disclaimer page. See Disclaimer on page 87.
SMS Token page

(auth-sms-token-page)

The page prompting a user to enter their SMS token. See SMS on page 59.
Success message

(auth-success-msg)

The page displayed when a user successfully authenticates. Prompts user to attempt their connection again (as the first was interrupted for authentication).

Access to the Internet

A policy for accessing the Internet is similar to a policy for accessing a specific network, but the destination address is set to all. The destination interface is the one that connects to the Internet Service Provider (ISP). For general purpose Internet access, the Service is set to ALL.

Access to HTTP, HTTPS, FTP and Telnet sites may require access to a domain name service. DNS requests do not trigger authentication. You must configure a policy to permit unauthenticated access to the appropriate DNS server, and this policy must precede the policy for Internet access. Failure to do this will result in the lack of a DNS connection and a corresponding lack of access to the Internet.

Configuring authentication security policies

To include authentication in a security policy, the policy must specify user groups. A security policy can authenticate by certificate, FSSO, and NTLM. The two exceptions to this are RADIUS SSO and FSSO Agents. See SSO using RADIUS accounting records on page 186, and Introduction to FSSO agents on page 143.

Before creating a security policy, you need to configure one or more users or user groups. For more information, see Users and user groups on page 53.

Creating the security policy is the same as a regular security policy except you must select the action specific to your authentication method:

Authentication methods allowed for each policy Action

Action Authentication method Where authentication is used
ACCEPT FSSO Agent or a security policy that specifies an FSSO user group Agent-based FSSO on page 142.
NTLM See NTLM authentication on page 88.
Certificates See Configuring certificate-based authentication on page 120.
RADIUS SSO See SSO using RADIUS accounting records on page 186.
DENY none none

Disclaimer

A WiFi or SSL captive portal can include a disclaimer message presented after the user authenticates. The user must agree to the terms of the disclaimer to access network resources.

Customizing authentication replacement messages

Customizing disclaimers or other authentication replacement messages involves changing the text of the disclaimer message, and possibly the overall appearance of the message.

Changing the disclaimer in System > Replacement Messages is not the same as selecting to customize a disclaimer used in a captive portal. The captive portal location is a customized disclaimer that inherits the default format for the disclaimer message, but then can be customized for this portal.

To customize the disclaimer for a captive portal – web-based manager:

  1. Go to Network > Interfaces. Either select an existing interface or create a new one.
  2. Under Security Mode, select Captive Portal, and enable Customize Portal Messages.
  3. Select the Edit You can select and edit any of the pages. Change your text or layout as needed. Enabling security logging

There are two types of logging that relate to authentication — event logging, and security logging.

When enabled, event logging records system events such as configuration changes, and authentication. To configure event logging, go to Log & Report > Log Settings and enable Event Logging. Select the events you want to log, such as User activity event.

When enabled, security logging will log security profile and security policy traffic.

You must enable logging within a security policy, as well as the options that are applied to a security policy, such as security profiles features. Event logs are enabled within the Event Log page.

For more information on logging, see the FortiOS Log and Reporting guide.

For more information on specific types of log messages, see the FortiOS Log Message Reference.

To enable logging within an existing security policy – web-based manager:

  1. Go to Policy & Objects > IPv4 Policy.
  2. Expand to reveal the policy list of a policy.
  3. Select the security policy you want to enable logging on and then select Edit.
  4. To log all general firewall traffic, select the check box beside Log Allowed Traffic, and choose to enable Security Events or All Sessions.
  5. Select OK.

Identity-based policy

An identity-based policy (IBP) performs user authentication in addition to the normal security policy duties. If the user does not authenticate, access to network resources is refused. This enforces Role Based Access Control (RBAC) to your organization’s network and resources.

Identity-based policies also support Single Sign-On operation. The user groups selected in the policy are of the Fortinet Single Sign-On (FSSO) type.

User authentication can occur through any of the following supported protocols, including: HTTP, HTTPS, FTP, and Telnet. The authentication style depends on which of these protocols is included in the selected security services group and which of those enabled protocols the network user applies to trigger the authentication challenge.

For username and password-based authentication (HTTP, FTP, and Telnet) the FortiGate unit prompts network users to enter their username, password, and token code if two-factor authentication is selected for that user account. For certificate-based authentication, including HTTPS or HTTP redirected to HTTPS only, see Certificate authentication on page 94.

With identity-based policies, the FortiGate unit allows traffic that matches the source and destination addresses, device types, and so on. This means specific security policies must be placed before more general ones to be effective.

When the identity-based policy has been configured, the option to customize authentication messages is available. This allows you to change the text, style, layout, and graphics of the replacement messages associated with this firewall policy. When enabled, customizing these messages follows the same method as changing the disclaimer. See Disclaimer on page 87.

Types of authentication also available in identity-based policies are l NTLM authentication l Certificate authentication

NTLM authentication

NT LAN Manager (NTLM) protocol can be used as a fallback for authentication when the Active Directory (AD) domain controller is unreachable. NTLM uses the web browser to send and receive authentication information.

See “NTLM” and “FSSO NTLM authentication support”.

To enable NTLM

  1. Edit the policy in the CLI to enable NTLM. For example, if the policy ID is 4:
  2. Go to Policy & Objects > IPv4 Policy and note the ID number of your FSSO policy.
  3. The policy must have an FSSO user group as Source User(s). There must be at least one FSSO Collector agent configured on the FortiGate unit.

config firewall policy edit 4 set ntlm enable

end

NTLM guest access

Guest profile access may be granted to users who fail NTLM authentication, such as visitors who have no user credentials on the network. To allow guest user access, edit the FSSO security policy in the CLI, like this:

config firewall policy edit 4 set ntlm enable set ntlm-guest enable

end

NTLM enabled browsers – CLI

User agent strings for NTLM enabled browsers allow the inspection of initial HTTP-User-Agent values, so that non-supported browsers are able to go straight to guest access without needlessly prompting the user for credentials that will fail. ntlm-guest must be enabled to use this option.

config firewall policy edit 4 set ntlm enable set ntlm-guest enable

set ntlm-enabled-browsers <user_agent_string>

next end

<user_agent_string> is the name of the browser that is NTLM enabled. Examples of these values include “MSIE”, “Mozilla” (which includes FireFox), and “Opera”.

Value strings can be up to 63 characters in length, and may not contain cross site scripting (XSS) vulnerability characters such as brackets. The FortiGate unit prevents use of these characters to prevent exploit of cross site scripting (XSS) vulnerabilities.

Kerberos authentication for explicit proxy users

Kerberos authentication is a new method for authenticating explicit proxy users. It has several advantages over NTLM challenge response:

  • Does not require FSSO/AD agents to be deployed across domains. l Requires fewer round-trips than NTLM SSO, making it less latency sensitive.
  • Is (probably) more scalable than challenge response. l Uses existing Windows domain components rather than added components. l NTLM may still be used as a fallback for non-Kerberos clients.

1. General configuration

1.1 Kerberos environment – Windows server setup

  1. Build a Windows 2008 Platform server.
  2. Enable domain configuration in windows server (dcpromo).
  3. Set the domain name TEST.COM (realm name).

1.2 Create users

  • testuser is a normal user (could be any existing domain user account).
  • testfgt is the service name. In this case it should be the FQDN for the explicit proxy Interface, For example the hostname in the client browser proxy config. l Recommendation: create username all in lowercase (even if against corporate standards).
  • The account only requires “domain users” membership l Password set to never expire l Set a very strong password
    • Add FortiGate to DNS

For Lab/Testing add the FortiGate Domain name and IP mapping in the hosts file

(windows/system32/drivers/etc/hosts). e.g., TESTFGT.TEST.COM 10.10.1.10

  • Generate the Kerberos keytab

Use the ktpass command (found on Windows Servers and many domain workstations) to generate the Kerberos keytab.

Example:

ktpass -princ HTTP/<domain name of test fgt>@realm -mapuser testfgt -pass <password> crypto all -ptype KRB5_NT_PRINCIPAL -out fgt.keytab

Example:

ktpass -princ HTTP/testfgt.test.com@TEST.COM -mapuser testfgt -pass 12345678 -crypto all ptype KRB5_NT_PRINCIPAL -out fgt.keytab

  • Encode base64

Use the base64 command (available in most Linux distros) command to encode the fgt.keytab file. Any LF (Line Feed) need to be deleted from the file. Example:

base64 fgt.keytab > fgt.txt

2. FortiGate configuration

2.1 Create LDAP Server instance

config user ldap edit “ldap” <<< Required for authorization set server “10.10.1.1” <<< LDAP server IP, normally it should be same as KDC server set cnid “cn” set dn “dc=test,dc=com” set type regular

set username “CN=admin,CN=Users,DC=test,DC=com” <<< Your domain may require STARTTLS set password <FOOS>

next

end

2.2 Define Kerberos as an authentication service

config user krb-keytab edit “http_service” set principal “HTTP/testfgt.test.com@TEST.COM” <<< Same as the principal name in 1.4 set ldap-server “ldap” <<< the defined ldap server for authoriztion set keytab

“BQIAAABNAAIACkJFUkJFUi5DT00ABEhUVFAAGlRPTllfRkdUXzEwMERfQS5CRVJCRVIuQ09NAAAAAQA

AAAAKABcAEJQl0MHqovwplu7XzfENJzw=” <<< base64 endoding keytab data, created in step 1.5 next

end

2.3 Create user gorup(s)

config user group <<< the group is used for kerberos authentication edit “testgrp” set member “ldap” config match edit 1 set server-name “ldap” <<< Same as ldap-server option in krb-keytab set group-name “CN=Domain Users,CN=Users,DC=TEST,DC=com”

next

end

next end

2.4 Create firewall policy

config firewall proxy-policy

edit 1 set uuid 5e5dd6c4-952c-51e5-b363-120ad77c1414 set proxy explicit-web set dstintf “port1” set srcaddr “all” set dstaddr “all” set service “webproxy” set action accept set schedule “always” set groups “CN=USERS LAB.PS FSSO”

next

end

2.5 Diagnostics

Once the keytab is imported, check that it has been properly decoded. The filename generated will be relatively random, but should be clearly visible.

Artoo-Deetoo (root) # fnsysctl ls -la /tmp/kt drwxr–r– 2 0  0 Fri Dec 2 10:06:43 2016   60 . drwxrwxrwt 22 0  0 Tue Dec 6 14:28:29 2016    3280 .. -rw-r–r– 1 0  0 Fri Dec 2 10:06:43 2016   392 1.0.89.keytab

3. Client side walkthrough

3.1 Check Kerberos is working

Log on to the domain by using testuser, created in 1.2. Use the klist command to list ticket information. In the below example, the client has received krbtgt, CIFS, and LDAP tickets. As there has been no interaction with the FortiGate, there are no references to it.

C:\Users\glenk>klist Cached Tickets: (5)

C:\Users\glenk>klist

Cached Tickets: (5)

#0> Client: glenk @ home.local

Server: krbtgt/HOME.LOCAL @ HOME.LOCAL

KerbTicket Encryption Type: AES-256-CTS-HMAC-SHA1-96

Ticket Flags 0x60a00000 -> forwardable forwarded renewable pre_authent

Start Time: 12/6/2016 14:58:06 (local)

End Time: 12/7/2016 0:58:04 (local)

Renew Time: 12/13/2016 14:58:04 (local)

Session Key Type: AES-256-CTS-HMAC-SHA1-96

#1> Client: glenk @ home.local

Server: krbtgt/HOME.LOCAL @ HOME.LOCAL

KerbTicket Encryption Type: AES-256-CTS-HMAC-SHA1-96

Ticket Flags 0x40e00000 -> forwardable renewable initial pre_authent

Start Time: 12/6/2016 14:58:04 (local)

End Time: 12/7/2016 0:58:04 (local)

Renew Time: 12/13/2016 14:58:04 (local)

Session Key Type: AES-256-CTS-HMAC-SHA1-96

#2> Client: glenk @ home.local

Server: cifs/EthicsGradient.home.local @ HOME.LOCAL

KerbTicket Encryption Type: AES-256-CTS-HMAC-SHA1-96

Ticket Flags 0x40a40000 -> forwardable renewable pre_authent ok_as_delegate

Start Time: 12/6/2016 14:58:06 (local)

End Time: 12/7/2016 0:58:04 (local)

Renew Time: 12/13/2016 14:58:04 (local)

Session Key Type: AES-256-CTS-HMAC-SHA1-96

#3> Client: glenk @ home.local

Server: ldap/EthicsGradient.home.local @ HOME.LOCAL

KerbTicket Encryption Type: AES-256-CTS-HMAC-SHA1-96

Ticket Flags 0x40a40000 -> forwardable renewable pre_authent ok_as_delegate

Start Time: 12/6/2016 14:58:06 (local)

End Time: 12/7/2016 0:58:04 (local)

Renew Time: 12/13/2016 14:58:04 (local)

Session Key Type: AES-256-CTS-HMAC-SHA1-96

#4> Client: glenk @ home.local

Server: LDAP/EthicsGradient.home.local/home.local @ HOME.LOCAL

KerbTicket Encryption Type: AES-256-CTS-HMAC-SHA1-96

Ticket Flags 0x40a40000 -> forwardable renewable pre_authent ok_as_delegate

Start Time: 12/6/2016 14:58:06 (local)

End Time: 12/7/2016 0:58:04 (local)

Renew Time: 12/13/2016 14:58:04 (local)

Session Key Type: AES-256-CTS-HMAC-SHA1-96

3.2 Configure client

Set up web-proxy in browser through the FortiGate. This can be achieved via a PAC file or direct browser configuration.

Some Firefox documentation indicates that it is necessary to make manual advanced configuration changes to allow Kerberos authentication work. However, builds 48 (and possibly much earlier) require no additional configuration beyond setting of the proxy server.

3.3 Open a connection to the Internet

  1. The client accesses the explicit proxy, but a HTTP 407 Proxy Authentication Required is returned.
  2. As “Negotiate” is set, the client has knowledge of the KRBTGT, it requests a ticket from the KDC with a krb-tgsreq This includes the REALM (HOME.LOCAL) in the reg-body section, and the provided instances SNAME and service (in this case, HTTP/artoo-deetoo.home.local).
  3. The KDC responds with a next KRB-TGS-REP.

This ticket is then available on the client.

In the example below, the ticket-granted-service has issued Ticket #2.

#2> Client: glenk @ home.local

Server: HTTP/artoo-deetoo.home.local @ HOME.LOCAL

 

KerbTicket Encryption Type: RSADSI RC4-HMAC(NT)

Ticket Flags 0x40a00000 -> forwardable renewable pre_authent

Start Time: 12/6/2016 14:59:45 (local)

End Time: 12/7/2016 0:58:04 (local)

Renew Time: 12/13/2016 14:58:04 (local)

Session Key Type: RSADSI RC4-HMAC(NT)

  1. The conversation between the client and the proxy continues, as the client responds with the Kerberos ticket in the response.

The whole process takes less than a second to complete. The user should be visible as a FSSO logon in the Web UI.

Certificate authentication

You can configure certificate-based authentication for FortiGate administrators, SSL VPN users, and IPsec VPN users. See Configuring certificate-based authentication on page 120.

Certificates are also inherent to the HTTPS protocol, where the browser validates the server’s identity using certificates. A site certificate must be installed on the FortiGate unit and the corresponding Certificate Authority (CA) certificate installed in the web browser.

To force the use of HTTPS, go to User & Device > Authentication Settings and select Redirect HTTP Challenge to a Secure Channel (HTTPS).

Restricting number of concurrent user logons

Some users on your network may often have multiple account sessions open at one time either to the same network resource or accessing to the admin interface on the FortiGate unit.

While there are valid reasons for having multiple concurrent sessions open, hackers also do this to speed up their malicious work. Often a hacker is making multiple attempts to gain access to the internal network or the admin interface of the FortiGate unit, usually from different IP addresses to appear to the FortiGate unit as legitimate users. For this reason, the more concurrent sessions a hacker has open at once, the faster they will achieve their goal.

To help prevent this, you can disallow concurrent administrative access using the same administrator user name. This allows only one session with the same username even if it is from the same IP.

To disable concurrent administrator sessions – CLI:

config system global set admin-concurrent disable

end

VPN authentication

All VPN configurations require users to authenticate. Authentication based on user groups applies to: l SSL VPNs l PPTP and L2TP VPNs

VPN authentication

l an IPsec VPN that authenticates users using dialup groups l a dialup IPsec VPN that uses XAUTH authentication (Phase 1)

You must create user accounts and user groups before performing the procedures in this section. If you create a user group for dialup IPsec clients or peers that have unique peer IDs, their user accounts must be stored locally on the FortiGate unit. You cannot authenticate these types of users using a RADIUS or LDAP server.

Configuring authentication of SSL VPN users

The general procedure for authenticating SSL VPN users is:

  1. Configure user accounts.
  2. Create one or more user groups for SSL VPN users.
  3. Enable SSL VPN.
  4. Optionally, set inactivity and authentication timeouts.
  5. Configure a security policy with the user groups you created for SSL VPN users.

See FortiOS Handbook SSL VPN guide.

Configuring authentication timeout

By default, the SSL VPN authentication expires after 8 hours (28 800 seconds). You can change it only in the CLI, and the time entered must be in seconds. The maximum time is 72 hours (259 200 seconds). For example, to change this timeout to one hour, you would enter:

config vpn ssl settings set auth-timeout 3600

end

If you set the authentication timeout (auth-timeout) to 0 when you configure the timeout settings, the remote client does not have to re-authenticate unless they log out of the system. To fully take advantage of this setting, the value for idle-timeout has to be set to 0 also, so that the client does not time out if the maximum idle time is reached. If the idle-timeout is not set to the infinite value, the system will log out if it reaches the limit set, regardless of the auth-timeout setting.

Configuring authentication of remote IPsec VPN users

An IPsec VPN on a FortiGate unit can authenticate remote users through a dialup group. The user account name is the peer ID and the password is the pre-shared key.

Authentication through user groups is supported for groups containing only local users. To authenticate users using a RADIUS or LDAP server, you must configure XAUTH settings. See Configuring XAuth authentication.

To configure user group authentication for dialup IPsec – web-based manager:

  1. Configure the dialup users who are permitted to use this VPN. Create a user group with Type:Firewall and add them to it.

For more information, see Users and user groups on page 53

  1. Go to VPN > IPsec Wizard, select Remote Access, choose a name for the VPN, and enter the following information.
Incoming Interface Select the incoming interface name.
Authentication Method List of authentication methods available for users. Select Preshared Key and enter the preshared key.
User Group Select the user group that is to be allowed access to the VPN. The listed user groups contain only users with passwords on the FortiGate unit.
  1. Select Next and continue configure other VPN parameters as needed.
  2. Select OK.

To configure user group authentication for dialup IPsec – CLI example:

The peertype and usrgrp options configure user group-based authentication.

config vpn ipsec phase1 edit office_vpn set interface port1 set type dynamic set psksecret yORRAzltNGhzgtV32jend set proposal 3des-sha1 aes128-sha1 set peertype dialup set usrgrp Group1

end

Configuring XAuth authentication

Extended Authentication (XAuth) increases security by requiring additional user authentication information in a separate exchange at the end of the VPN Phase 1 negotiation. The FortiGate unit asks the user for a username and password. It then forwards the user’s credentials (the password is encrypted) to an external RADIUS or LDAP server for verification.

XAuth can be used in addition to or in place of IPsec phase 1 peer options to provide access security through an LDAP or RADIUS authentication server. You must configure a dialup user group whose members are all externally authenticated.

To configure authentication for a dialup IPsec VPN – web-based manager:

  1. Configure the users who are permitted to use this VPN. Create a user group and add the users to the group. For more information, see “Users and user groups” on page 53.
  2. Go to VPN > IPsec Wizard, select Remote Access, choose a name for the VPN, and enter the following information.
Incoming Interface Select the incoming interface name.
Authentication Method List of authentication methods available for users. Select Preshared Key and enter the preshared key.
User Group Select the user group that is to be allowed access to the VPN. The listed user groups contain only users with passwords on the FortiGate unit.
  1. Select Next and continue configure other VPN parameters as needed.
  2. Select OK.

VPN authentication

  1. Go to VPN > IPsec Tunnels, edit the Tunnel just created, select Convert To Custom Tunnel, and edit XAUTH as following:
Type Select PAP, CHAP, or AUTO. Use CHAP whenever possible. Use PAP with all implementations of LDAP and with other authentication servers that do not support CHAP, including some implementations of Microsoft RADIUS. Use AUTO with the Fortinet Remote VPN Client and where the authentication server supports CHAP but the XAuth client does not.
User Group Select the user group that is to have access to the VPN. The list of user groups does not include any group that has members whose password is stored on the FortiGate unit.
  1. Select OK.

For more information about XAUTH configuration, see the IPsec VPN chapter of the FortiOS Handbook.

To configure authentication for a dialup IPsec VPN – CLI example:

The xauthtype and authusrgrp fields configure XAuth authentication.

config vpn ipsec phase1 edit office_vpn set interface port1 set type dynamic set psksecret yORRAzltNGhzgtV32jend set proposal 3des-sha1 aes128-sha1 set peertype dialup set xauthtype pap set usrgrp Group1

end

Some parameters specific to setting up the VPN itself are not shown here. For detailed information about configuring IPsec VPNs, see the FortiOS Handbook IPsec VPN guide.

Configuring authentication of PPTP VPN users and user groups

Configuration of a PPTP VPN is possible only through the CLI. You can configure user groups and security policies using either CLI or web-based manager.

LDAP user authentication is supported for PPTP, L2TP, IPsec VPN, and firewall authentication.

However, with PPTP, L2TP, and IPsec VPN, PAP (Packet Authentication Protocol) is supported, while CHAP (Challenge Handshake Authentication Protocol) is not.

To configure authentication for a PPTP VPN

  1. Configure the users who are permitted to use this VPN. Create a security user group and add them to it. For more information, see Users and user groups on page 53.
  2. Configure the PPTP VPN in the CLI as in this example.

config vpn pptp set status enable set sip 192.168.0.100 set eip 192.168.0.110 set usrgrp PPTP_Group

end

The sip and eip fields define a range of virtual IP addresses assigned to PPTP clients.

Configure a security policy. The source interface is the one through which the clients will connect. The source address is the PPTP virtual IP address range. The destination interface and address depend on the network to which the clients will connect. The policy action is ACCEPT.

Configuring authentication of L2TP VPN users/user groups

Configuration of a L2TP VPN is possible only through the CLI. You can configure user groups and security policies using either CLI or web-based manager.

LDAP user authentication is supported for PPTP, L2TP, IPsec VPN, and firewall authentication.

However, with PPTP, L2TP, and IPsec VPN, PAP (Packet Authentication Protocol) is supported, while CHAP (Challenge Handshake Authentication Protocol) is not.

To configure authentication for a L2TP VPN

  1. Configure the users who are permitted to use this VPN. Create a user group and add them to it. For more information, see Users and user groups on page 53.
  2. Configure the L2TP VPN in the CLI as in this example.

config vpn l2tp set status enable set sip 192.168.0.100 set eip 192.168.0.110 set usrgrp L2TP_Group

end

The sip and eip fields define a range of virtual IP addresses assigned to L2TP clients.

  1. Configure a security policy. The source interface is the one through which the clients will connect. The source address is the L2TP virtual IP address range. The destination interface and address depend on the network to which the clients will connect. The policy action is ACCEPT.

 


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Managing Guest Access

Managing Guest Access

Visitors to your premises might need user accounts on your network for the duration of their stay. If you are hosting a large event such as a conference, you might need to create many such temporary accounts. The FortiOS Guest Management feature is designed for this purpose.

A guest user account User ID can be the user’s email address, a randomly generated string, or an ID that the administrator assigns. Similarly, the password can be administrator-assigned or randomly generated.

You can create many guest accounts at once using randomly-generated User IDs and passwords. This reduces administrator workload for large events.

User’s view of guest access

  1. The user receives an email, SMS message, or printout from a FortiOS administrator listing a User ID and password.
  2. The user logs onto the network with the provided credentials.
  3. After the expiry time, the credentials are no longer valid.

Administrator’s view of guest access

  1. Create one or more guest user groups.

All members of the group have the same characteristics: type of User ID, type of password, information fields used, type and time of expiry.

  1. Create guest accounts using Guest Management.
  2. Use captive portal authentication and select the appropriate guest group.

Configuring guest user access

To set up guest user access, you need to create at least one guest user group and add guest user accounts. Optionally, you can create a guest management administrator whose only function is the creation of guest accounts in specific guest user groups. Otherwise, any administrator can do guest management.

Creating guest management administrators

To create a guest management administrator

  1. Go to System > Administrators and create a regular administrator account. For detailed information see the System Administration
  2. Select Restrict to Provision Guest Accounts.
  3. In Guest Groups, add the guest groups that this administrator manages.

Creating guest user groups

The guest group configuration determines the fields that are provided when you create a guest user account.

Configuring guest user access

To create a guest user group:

  1. Go to User & Device > User Groups and select Create New.
  2. Enter the following information:
Name Enter a name for the group.
Type Guest
Enable Batch Account

Creation

Create multiple accounts automatically. When this is enabled:

User ID and Password are set to Auto-Generate.

l  The user accounts have only User ID, Password, and Expiration fields. Only the Expiration field is editable. If the expiry time is a duration, such as “8 hours”, this is the time after first login.

l  You can print the account information. Users do not receive email or SMS notification.

See To create multiple guest user accounts automatically on page 75.

User ID Select one of:

l Email — User’s email address l Specify — Administrator assigns user ID l Auto-Generate — FortiGate unit creates a random user ID

Password Select one of:

l Specify — Administrator assigns user ID l Auto-Generate — FortiGate unit creates a random password l Disable — no password

Expire Type Choose one of:

l Immediately — expiry time is counted from creation of account l After first login — expiry time is counted from user’s first login

Default Expire Time Set the expire time. The administrator can change this for individual users.
Enable Name If enabled, user must provide a name.
Enable Sponsor If enabled, user form has Sponsor field. Select Required if required.
Enable Company If enabled, user form has Company field. Select Requiredif required.
Enable Email If enabled, user is notified by email.
Enable SMS If enabled, user is notified by SMS. Select whether FortiGuard Messaging Service or a another SMS provider is used.

Creating guest user accounts

Guest user accounts are not the same as local user accounts created in User & Device > User Definition. Guest accounts are not permanent; they expire after a defined time period. You create guest accounts in User & Device > Guest Management.

To create a guest user account

  1. Go to User & Device > Guest Management.
  2. In Guest Groups, select the guest group to manage.
  3. Select Create New and fill in the fields in the New User

Fields marked Optional can be left blank. The guest group configuration determines the fields that are available.

  1. Select OK.

To create multiple guest user accounts automatically

  1. Go to User & Device > Guest Management.
  2. In Guest Groups, select the guest group to manage.

The guest group must have the Enable Batch Guest Account Creation option enabled.

  1. Select Create New > Multiple Users.

Use the down-pointing caret to the right of Create New.

  1. Enter Number of Accounts.
  2. Optionally, change the Expiration.
  3. Select OK.

Guest Management Account List

Go to User & Device > Guest Management to create, view, edit or delete guest user accounts.

Create New Creates a new guest user account.
Edit Edit the selected guest user account.
Delete Delete the selected guest user account.
Purge Remove all expired accounts from the list.
Send Send the user account information to a printer or to the guest. Depending on the group settings and user information, the information can be sent to the user by email or SMS.
Refresh Update the list.
Guest Groups Select the guest group to list. New accounts are added to this group.
User ID The user ID. Depending on the guest group settings, this can be the user’s email address, an ID that the administrator specified, or a randomly-generated ID.
Expires Indicates a duration such as “3 hours”. A duration on its own is relative to the present time. Or, the duration is listed as “after first login.”

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Users and user groups

Users and user groups

FortiGate authentication controls system access by user group. By assigning individual users to the appropriate user groups you can control each user’s access to network resources. The members of user groups are user accounts, of which there are several types. Local users and peer users are defined on the FortiGate unit. User accounts can also be defined on remote authentication servers.

This section describes how to configure local users and peer users and then how to configure user groups. For information about configuration of authentication servers see Authentication servers on page 29.

This section contains the following topics:

  • Users
  • User groups

Users

A user is a user account consisting of username, password, and in some cases other information, configured on the FortiGate unit or on an external authentication server. Users can access resources that require authentication only if they are members of an allowed user group. There are several different types of user accounts with slightly different methods of authentication:

User type Authentication
Local user The username and password must match a user account stored on the FortiGate unit. Authentication by FortiGate security policy.
Remote user The username must match a user account stored on the FortiGate unit and the username and password must match a user account stored on the remote authentication server. FortiOS supports LDAP, RADIUS, and TACACS+ servers.
Authentication server user A FortiGate user group can include user accounts or groups that exist on a remote authentication server.
FSSO user With Fortinet Single Sign On (FSSO), users on a Microsoft Windows or Novell network can use their network authentication to access resources through the FortiGate unit. Access is controlled through FSSO user groups which contain Windows or Novell user groups as their members.
PKI or Peer user A Public Key Infrastructure (PKI) or peer user is a digital certificate holder who authenticates using a client certificate. No password is required, unless two-factor authentication is enabled.
IM Users IM users are not authenticated. The FortiGate unit can allow or block each IM user name from accessing the IM protocols. A global policy for each IM protocol governs access to these protocols by unknown users.
User type Authentication
Guest Users Guest user accounts are temporary. The account expires after a selected period of time.

This section includes:

  • Local and remote users
  • PKI or peer users
  • Two-factor authentication
  • FortiToken
  • Monitoring users

Local and remote users

Local and remote users are defined on the FortiGate unit in User & Device > User Definition.

Create New Creates a new user account. When you select Create New, you are automatically redirected to the User Creation Wizard.
Edit User Modifies a user’s account settings. When you select Edit, you are automatically redirected to the Edit User page.
Delete Removes a user from the list. Removing the user name removes the authentication configured for the user.

The Delete icon is not available if the user belongs to a user group.

To remove multiple local user accounts from within the list, on the User page, in each of the rows of user accounts you want removed, select the check box and then select Delete.

To remove all local user accounts from the list, on the User page, select the check box in the check box column and then select Delete.

User Name The user name. For a remote user, this username must be identical to the username on the authentication server.
Type Local indicates a local user authenticated on the FortiGate unit. For remote users, the type of authentication server is shown: LDAP, RADIUS, or TACACS+.
Two-factor

Authentication

Indicates whether two-factor authentication is configured for the user.
Ref. Displays the number of times this object is referenced by other objects. Select the number to open the Object Usage window and view the list of referring objects. The list is grouped into expandable categories, such as Firewall Policy. Numbers of objects are shown in parentheses.

To view more information about the referring object, use the icons:

View the list page for these objects – available for object categories. Goes to the page where the object is listed. For example, if the category is User Groups, opens User Groups list.

Edit this object – opens the object for editing. l View the details for this object – displays current settings for the object.

To create a local or remote user account – web-based manager:

  1. Go to User & Device > User Definition and select Create New.
  2. On the Choose User Type page select:
Local User Select to authenticate this user using a password stored on the FortiGate unit.
Remote RADIUS User

Remote TACACS+ User

Remote LDAP User

To authenticate this user using a password stored on an authentication server, select the type of server and then select the server from the list. You can select only a server that has already been added to the FortiGate unit configuration.
  1. Select Next and provide user authentication information. For a local user, enter the User Name and Password.

For a remote user, enter the User Name and the server name.

  1. Select Next and enter Contact Information.

If email or SMS is used for two-factor authentication, provide the email address or SMS cell number at which the user will receive token password codes. If a custom SMS service is used, it must already be configured. See FortiToken on page 60.

  1. Select Next, then on the Provide Extra Info page enter
Two-factor Authentication Select to enable two-factor authentication. Then select the Token (FortiToken or FortiToken Mobile) for this user account. See Associating FortiTokens with accounts on page 63.
User Group Select the user groups to which this user belongs.
  1. Select Create.

To create a local user – CLI example:

Locally authenticated user

config user local edit user1 set type password set passwd ljt_pj2gpepfdw end

To create a remote user – CLI example:

config user local edit user2 set type ldap set ldap_server ourLDAPsrv

end

For a RADIUS or TACACS+ user, set type to radius or tacacs+, respectively.

To create a user with FortiToken Mobile two-factor authentication – CLI example:

config user local edit user5 set type password set passwd ljt_pj2gpepfdw set two_factor fortitoken set fortitoken 182937197

end

Remote users are configured for FortiToken two-factor authentication similarly.

To create a user with SMS two-factor authentication using FortiGuard messaging Service – CLI example:

config user local edit user6 set type password set passwd 3ww_pjt68dw set two_factor sms set sms-server fortiguard set sms-phone 1365984521

end

Removing users

Best practices dictate that when a user account is no longer in use, it should be deleted. Removing local and remote users from FortiOS involve the same steps.

If the user account is referenced by any configuration objects, those references must be removed before the user can be deleted. See Removing references to users on page 57.

To remove a user from the FortiOS configuration – web-based manager:

  1. Go to User & Device > User Definition.
  2. Select the check box of the user that you want to remove.
  3. Select Delete.
  4. Select OK.

To remove a user from the FortiOS configuration – CLI example:

config user local delete user4444 end

Removing references to users

You cannot remove a user that belongs to a user group. Remove the user from the user group first, and then delete the user.

To remove references to a user – web-based manager

  1. Go to User & Device > User Definition.
  2. If the number in the far right column for the selected user contains any number other than zero, select it.
  3. A more detailed list of object references to this user is displayed. Use its information to find and remove these references to allow you to delete this user.

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Authentication servers

FortiGate units support the use of external authentication servers. An authentication server can provide password checking for selected FortiGate users or it can be added as a member of a FortiGate user group.

If you are going to use authentication servers, you must configure the servers before you configure FortiGate users or user groups that require them.

This section includes the following topics:

l FortiAuthenticator servers l RADIUS servers l LDAP servers l TACACS+ servers l POP3 servers l SSO servers l RSA ACE (SecurID) servers

FortiAuthenticator servers

FortiAuthenticator is an Authentication, Authorization, and Accounting (AAA) server, that includes a RADIUS server, an LDAP server, and can replace the FSSO Collector Agent on a Windows AD network. Multiple FortiGate units can use a single FortiAuthenticator for FSSO, remote authentication, and FortiToken management.

For more information, see the FortiAuthenticator Administration Guide.

RADIUS servers

Remote Authentication and Dial-in User Service (RADIUS) is a broadly supported client-server protocol that provides centralized authentication, authorization, and accounting functions. RADIUS clients are built into gateways that allow access to networks such as Virtual Private Network servers, Network Access Servers (NAS), as well as network switches and firewalls that use authentication. FortiGate units fall into the last category.

RADIUS servers use UDP packets to communicate with the RADIUS clients on the network to authenticate users before allowing them access to the network, to authorize access to resources by appropriate users, and to account or bill for those resources that are used. RADIUS servers are currently defined by RFC 2865 (RADIUS) and RFC 2866 (Accounting), and listen on either UDP ports 1812 (authentication) and 1813 (accounting) or ports 1645 (authentication) and 1646 (accounting) requests. RADIUS servers exist for all major operating systems.

You must configure the RADIUS server to accept the FortiGate unit as a client. FortiGate units use the authentication and accounting functions of the RADIUS server.

FortiOS does not accept all characters from auto generated keys from MS Windows 2008. These keys are very long and as a result RADIUS authentication will not work. Maximum key length for MS Windows 2008 is 128 bytes. In older versions of FSAE, it was 40 bytes.

Microsoft RADIUS servers

Microsoft Windows Server 2000, 2003, and 2008 have RADIUS support built-in. Microsoft specific RADIUS features are defined in RFC 2548. The Microsoft RADIUS implementation can use Active Directory for user credentials.

For details on Microsoft RADIUS server configurations, refer to Microsoft documentation.

RADIUS user database

The RADIUS user database is commonly an SQL or LDAP database, but can also be any combination of:

l usernames and passwords defined in a configuration file l user account names and passwords configured on the computer where the RADIUS server is installed.

If users are members of multiple RADIUS groups, then the user group authentication timeout value does not apply. See Membership in multiple groups on page 69.

RADIUS authentication with a FortiGate unit

To use RADIUS authentication with a FortiGate unit l configure one or more RADIUS servers on the FortiGate unit l assign users to a RADIUS server

When a configured user attempts to access the network, the FortiGate unit will forward the authentication request to the RADIUS server which will match the username and password remotely. Once authenticated the RADIUS server passes the authorization granted message to the FortiGate unit which grants the user permission to access the network.

The RADIUS server uses a “shared secret” key along with MD5 hashing to encrypt information passed between RADIUS servers and clients, including the FortiGate unit. Typically only user credentials are encrypted. Additional security can be configured through IPsec tunnels by placing the RADIUS server behind another VPN gateway.

RADIUS attribute value pairs

RADIUS packets include a set of attribute value pairs (AVP) to identify information about the user, their location and other information. The FortiGate unit sends the following RADIUS attributes.

 

FortiOS supported RADIUS attributes

RADIUS

Attribute

Name Description AVP

type

1 Acct-Session-ID Unique number assigned to each start and stop record to make it easy to match them, and to eliminate duplicate records. 44
2 Username Name of the user being authenticated 1
3 NAS-Identifier Identifier or IP address of the Network Access Server (NAS) that is requesting authentication. In this case, the NAS is the FortiGate unit. 32
4 Framed-IP-Address Address to be configured for the user. 8
5 Fortinet-VSA See Vendor-specific attributes on page 32 26
6 Acct-Input-Octets Number of octets received from the port over the course of this service being provided.

Used to charge the user for the amount of traffic they used.

42
7 Acct-Output-Octets Number of octets sent to the port while delivering this service.

Used to charge the user for the amount of traffic they used.

43
8 NAS-IP-Address IP address of the Network Access Server (NAS) that is requesting authentication. In this case, the NAS is the FortiGate unit. 4
9 Called-Station-Id Used to send the telephone number the user called as part of the Access-Request packet. 30
10 Framed-IP-Address IP address to be configured for the user, by sending the IP address of a user to the RADIUS server in the Access-Request packet. 8
11 Event-Timestamp Records the time that the event occurred on the NAS. The timestamp is measured in seconds since January 1, 1970 00:00 UTC.

Before the Event-Timestamp attribute can be sent in a packet, make sure that the correct time is set on the FortiGate.

55
12 Class Used in accounting packets and requests for firewall, WiFi, and proxy authentication. The attribute is returned in Access-Access message and is added to all accounting packets. 25

The following table describes the supported authentication events and the RADIUS attributes that are sent in the RADIUS accounting message.

RADIUS attributes sent in RADIUS accounting message

RADIUS Attributes
Authentication Method 1 2 3 4 5 6 7
Web X X X X
XAuth of IPsec (without

DHCP)

X X X X
XAuth of IPsec (with DHCP) X X X X X
PPTP/L2TP (in PPP) X X X X X X X
SSL-VPN X X X X X

External captive portal POST message

In external RADIUS captive portal, the captive portal web page is a script that gathers the user’s logon credentials and sends it back to the FortiGate as a POST message. Session URL parameters are sent from the client in a POST messages, and in the redirect. These parameters are separated by & characters (see examples below):

POST message to redirect server:

http://<redirectserver>/index2.php/?login&post=http://192.168.200.1:1000/fgtau th&magic=02050f889bc21644&usermac=54:26:96:16:a2:45&apmac=00:09:0f:b9:f4:c0&ap ip=127.0.0.1&userip=192.168.200.2

POST message back to the FortiGate: http://FGT_IP_addr:1000/fgtauth

The magic text data, provided in the initial FortiGate request to the web server, contains the username, password paramaters:

magic=00050c839182f095&username=<username>&password=<password>

Vendor-specific attributes

Vendor specific attributes (VSA) are the method RADIUS servers and client companies use to extend the basic functionality of RADIUS. Some major vendors, such as Microsoft, have published their VSAs, however many do not.

In order to support vendor-specific attributes (VSA), the RADIUS server requires a dictionary to define which VSAs to support. This dictionary is typically supplied by the client or server vendor.

The Fortinet RADIUS vendor ID is 12356.

The FortiGate unit RADIUS VSA dictionary is supplied by Fortinet and is available through the Fortinet Knowledge Base (http://kb.forticare.com) or through Technical Support. Fortinet’s dictionary for FortiOS 4.0 and up is configured this way:

##

Fortinet’s VSA’s

#

VENDOR fortinet 12356

BEGIN-VENDOR fortinet

ATTRIBUTE Fortinet-Group-Name   1   string

ATTRIBUTE Fortinet-Client-IP-Address   2   ipaddr

ATTRIBUTE Fortinet-Vdom-Name   3   string

ATTRIBUTE Fortinet-Client-IPv6-Address   4   octets

ATTRIBUTE Fortinet-Interface-Name   5   string

ATTRIBUTE Fortinet-Access-Profile   6   string

#

# Integer Translations

#

END-VENDOR Fortinet

Note that using the Fortinet-Vdom-Name, users can be tied to a specific VDOM on the FortiGate unit. See the documentation provided with your RADIUS server for configuration details.

RADIUS CoA support

As of FortiOS 5.4, RADIUS Change of Authorization (CoA) settings can be configured via the CLI. CoA is a common feature in user authentication that provides the ability to change authentication attributes for sessions even after they have authenticated.

User, user group, and captive portal authentication supports RADIUS CoA, when the back end authentication server is RADIUS. The main use case of this feature is with external captive portal, where it can be used to disconnect hotspot users when their time, credit, or bandwidth has been used up.

The commands below control CoA settings.

  1. Set the name of the FortiAP connected to the FortiGate as a location identifier.

config system global set alias <name>

  1. Set URL of external authentication logout server.

config vdom edit root config wireless-controller vap edit <example> set security captive-portal set external-logout

  1. Set URL of external authentication logout server config vdom edit root config system interface edit <example> set security captive-portal set security-external-logout
  2. Set class name(s) included in an Access-Accept message.

config vdom edit root config user radius edit accounting set class <“A1=aaa” “B2=bbb” “C3=ccc”>

Role Based Access Control

In Role Based Access Control (RBAC), network administrators and users have varying levels of access to network resources based on their role, and that role’s requirement for access specific resources. For example, a junior accountant does not require access to the sales presentations, or network user account information.

There are three main parts to RBAC: role assignment, role authorization, and transaction authorization. Role assignment is accomplished when someone in an organization is assigned a specific role by a manager or HR. Role authorization is accomplished when a network administrator creates that user’s RADIUS account and assigns them to the required groups for that role. Transaction authorization occurs when that user logs on and authenticates before performing a task.

RBAC is enforced when FortiOS network users are remotely authenticated via a RADIUS server. For users to authenticate, a security policy must be matched. That policy only matches a specific group of users. If VDOMs are enabled, the matched group will be limited to a specific VDOM. Using this method network administrators can separate users into groups that match resources, protocols, or VDOMs. It is even possible to limit users to specific FortiGate units if the RADIUS servers serve multiple FortiOS units.

For more information on security policies, see Authentication in security policies on page 83.

RADIUS password encoding

Certain RADIUS servers use ISO-8859-1 password encoding instead of others such as UTF-8. In these instances, the server will fail to authenticate the user, if the user’s password is using UTF-8.

CLI syntax

config user radius edit <example> set password-encoding <auto | ISO-8859-1>

end

This option will be skipped if the auth-type is neither auto nor pap.


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