Server Mode Deployment

Configuring the email user accounts

Create email user accounts for each protected domain on the FortiMail unit.

You may choose to create additional email user accounts later, but you should create at least one email user account for each protected domain in order to verify connectivity for the domain.

To add an email user

  1. Go to User > User > User in the advanced mode of the web UI. (The User tab appears only when FortiMail operates in server mode.)
  2. From the Domain list, select com.
  3. Either select New to add an email user, or double-click an email user you want to modify.

A dialog appears.

  1. In User Name, enter the user name portion, such as user1, of the email address that will be locally deliverable on the FortiMail unit (user1@example.com).
  2. Select Password, then enter the password for this email account.
  3. In Display Name, enter the name of the user as it should appear in a MUA, such as “Test User 1”.
  4. Select Create for a new user or OK for an existing user.

Configuring the MUAs

Configure the email clients of local and remote email users to use the FortiMail unit as their outgoing mail server (SMTP)/MTA. For local email users, this is the virtual IP address on the internal network interface of the FortiGate unit that maps to the FortiMail unit, 172.16.1.2; for remote email users, this is the virtual IP address on the wan1 network interface of the FortiGate unit that maps to the FortiMail unit, 10.10.10.1 or fortimail.example.com.

If you do not configure the email clients to send email through the FortiMail unit, incoming email can be scanned, but outgoing email cannot.

Also configure email clients to authenticate with the email user’s user name and password for outgoing mail. The user name is the email user’s entire email address, including the domain name portion, such as user1@example.com.

If you do not configure the email clients to authenticate, email destined for other email users in the protected domain may be accepted, but email outgoing to unprotected domains will be denied by the access control rule.

Testing the installation

Basic configuration is now complete, and the installation may be tested. For testing instructions, see “Testing the installation” on page 159.


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About Mike

Michael Pruett, CISSP has a wide range of cyber-security and network engineering expertise. The plethora of vendors that resell hardware but have zero engineering knowledge resulting in the wrong hardware or configuration being deployed is a major pet peeve of Michael's. This site was started in an effort to spread information while providing the option of quality consulting services at a much lower price than Fortinet Professional Services. Owns PacketLlama.Com (Fortinet Hardware Sales) and Office Of The CISO, LLC (Cybersecurity consulting firm).

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